Customer Loyalty & Retention Specialist (Hybrid)

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Company: Focus Group
Apply for the Customer Loyalty & Retention Specialist (Hybrid)
Location: Exeter
Job Description:

Focus Group, based in Exeter, is seeking a Customer Loyalty Executive to engage with at-risk customers and enhance their loyalty. This position involves identifying and resolving customer issues, conducting retention conversations, and fostering trust and relationships. With a base salary of £25k and potential bonuses bringing the total to £35k+, the role offers a hybrid working approach and benefits like a company pension and wellbeing support. Join us to make a real impact in customer retention.#J-18808-Ljbffr…

Posted: May 17th, 2026