Bookings Administrator

Bookings Administrator – Hospitals

Hereford Hospital | Administration | Permanent | Part Time

£25,038 per annum pro rata | 30 hours per week | Monday, Tuesday, Thursday & Friday

You will be responsible for administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

Responsibilities

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support meets the required standards and timescales.
• Have attention to detail ensuring all data and information is accurate using the appropriate system and format.
• Prepare standard and ad hoc reports as required.
• Handle appointment bookings and changes.
• Coordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.

Qualifications

• NVQ level 2 in Business and Administration or equivalent.
• Experience working in a customer-facing environment.

Benefits

We offer a benefits package that includes free gym membership, health assessments, retail discounts, pension options and other fitness, lifestyle, health and wellbeing rewards.

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