Night Team Supervisor

Shift Pattern

12am – 7am

Benefits

• Discounted hotel room rates for you and your friends & family
• Additional day of leave for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Life insurance
• Employee assistance programme
• Social and wellness events and activities all year round
• Free meals on duty, saving you over £1,000 per year

Responsibilities

• Welcome late‑arriving guests with a friendly smile and help them settle in, handling check‑ins, check‑outs, and everything in between.
• Act as the go‑to for any guest requests during the night, providing room service, extra pillows, or other assistance.
• Clean the lobby and public areas and set up the hotel for a fresh start each morning.
• Monitor safety and security through regular checks, ensuring guests enjoy a peaceful night’s stay.
• Coordinate with the early‑morning team to hand off a seamless shift so everyone’s ready to take on the day.

Qualifications

• Experience working nights in a hospitality environment is preferred.
• Friendly, welcoming demeanor, ready to offer service with a smile even at 3 a.m.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can work independently, setting the stage for a smooth start in the morning.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.

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