Guest Service Leader — Cross-Dept Ops & Growth

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Company: Holiday Inn Lancaster
Apply for the Guest Service Leader — Cross-Dept Ops & Growth
Location: Lancaster
Job Description:

Holiday Inn Lancaster is looking for a Guest Service Manager to lead a dedicated team in providing exceptional guest experiences. The successful candidate will be responsible for managing the Front Office, Food & Beverage, and Meetings & Events, ensuring operational compliance and driving service excellence. Key responsibilities include team leadership, resolving guest issues, and monitoring KPIs. The position offers opportunities for career development, financial support, and perks such as discounts on hotel stays and access to leisure facilities.#J-18808-Ljbffr…

Posted: May 17th, 2026