Do you have the presence and capability to lead 100+ colleagues through strong, visible leadership? Are you driven by operational excellence, customer satisfaction and commercial performance? Do you thrive on developing leaders, driving change and building a high-performance culture?
Here at GXO, we’re seeking a General Manager to join our NHS Supply Chain contract in Suffolk Park. You will hold full accountability for the operational, commercial and people performance of the site. Leading a complex, fast-paced warehouse operation, you will ensure safe, efficient and customer-focused delivery across inbound, outbound, inventory, returns and quality.
You will drive continuous improvement, develop leaders at all levels and ensure all customer SLAs, KPIs, and financial targets are achieved – while operating fully in line with GXO standards, legal requirements and best practice.
This is a full-time, permanent position. You will work Monday to Friday, 09:00 till 17:00.
Pay, benefits and more:
- Salary between £70,000 – £80,000 per annum depending on experience
- 25 days annual leave plus bank holidays
- £505 per month car allowance
- Company sponsored pension scheme
- Private medical and dental insurance
- 24/7 online GP service
- Life assurance
- Employee assistance programme
- Access to MyBenefits platform offering high‑street discounts, cycle‑to‑work scheme, cashback cards, saving scheme and more
What you’ll do on a typical day:
- Lead site operations end‑to‑end, ensuring safety, compliance and efficient warehouse performance aligned to customer and contractual requirements
- Develop and inspire leaders, building strong succession plans, high engagement and a performance‑driven, inclusive culture
- Drive continuous improvement and transformation, delivering productivity, quality and customer‑experience improvements
- Own commercial and financial performance, managing budgets, resource planning and identifying efficiency opportunities
- Act as senior customer and stakeholder lead, ensuring strong relationships, high standards of safety, compliance and ethical practice
What you need to succeed at GXO:
- Senior leadership experience within logistics, warehousing or a fast‑paced operational environment
- Experience delivering operational change, transformation or CI programmes
- Strong commercial acumen with budget and financial ownership
- Passion for coaching, developing talent and building future leaders
- Relentless focus on safety, compliance and operational excellence
All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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