Business Unit Managing Director – Repairs / Maintenance / Voids
Social Housing Property Services
£130,000-£160,000 Base Salary + Bonus + Car Allowance + Benefits
Total Package Potential: Circa £190,000
Northern Home Counties / East Midlands Border
Office Based with Regional Travel
Overview
A high‑growth business. A strengthened leadership team. A clear pathway for the next generation of operational leaders.
Following a highly successful senior leadership recruitment campaign, our client is now seeking to appoint an additional Business Unit Managing Director as part of its continued operational expansion strategy. It is not a replacement role and is a deliberate investment in operational leadership capability.
The business continues to grow rapidly through contract expansion, increasing operational complexity, and wider client demands. As a result, the organisation is strengthening leadership beneath Divisional Managing Director level to improve operational control, accountability, succession capability, and scalability.
This role is designed for a commercially aware, operationally strong leader seeking greater responsibility, broader operational exposure, increased commercial accountability, more strategic involvement, and a genuine pathway toward future divisional leadership.
About the business
This is a highly successful, privately owned property services organisation delivering responsive repairs, maintenance, voids, and refurbishment contracts across the UK.
The business has built its reputation through delivery, pace, accountability, commercial discipline, and strong client relationships.
It competes successfully against major national contractors whilst retaining the agility, visibility, and decisiveness of an owner‑led organisation.
This is not a heavily layered corporate environment.
Leaders are expected to be visible, take ownership, solve problems quickly, drive standards, and improve performance.
Operational leadership style
Operational leadership within the organisation is highly hands‑on. Leaders remain close to delivery, operational teams, and clients rather than operating from a distance.
The opportunity
The Business Unit Managing Director will take responsibility for a substantial operational portfolio, supporting Divisional Managing Directors whilst leading operational teams, strengthening accountability, and improving operational and commercial performance.
The role combines significant operational ownership, leadership responsibility, commercial accountability, client visibility, and increasing strategic exposure.
The role in practice
- Lead operational teams across repairs, maintenance, voids, or planned works contracts
- Support Contract Managers and operational leadership teams
- Improve operational control, structure, and accountability
- Drive productivity, scheduling performance, workflow efficiency, and service standards
- Build and maintain strong client relationships
- Resolve operational issues proactively and decisively
- Support commercial performance, margin improvement, and operational efficiency
- Contribute toward operational improvement initiatives and future growth planning
This is a fast‑paced operational environment. Performance is visible. Client expectations are high. Operational issues surface quickly.
Success requires balancing operational detail, commercial awareness, people leadership, client management, and pace of execution.
Who this role will suit
This role is intentionally positioned beneath full Divisional Managing Director level but is not a lightweight operational management role. It is designed for experienced, confident, high‑potential operational leaders ready for broader exposure and responsibility.
Current roles that may align include Senior Operations Manager, Regional Operations Manager, Head of Operations, Contract Director, Regional Director, Business Unit Director, Senior Contract Manager, Operations Director.
Backgrounds may include Social Housing Property Services, Repairs & Maintenance, Voids & Planned Works, Facilities Management, Utilities, Infrastructure Services, Engineering Services, Logistics & Distribution, Outsourced Operational Services, Field Service Operations.
Core capabilities expected
- Strong operational leadership experience
- Exposure to commercial accountability
- Experience managing field‑based or operationally intensive teams
- Client‑facing operational leadership capability
- Experience improving performance, structure, or accountability within operations
Most importantly, you will have presence and demonstrate ownership, pace, clear communication, accountability, credibility, commercial awareness, and operational performance improvement without unnecessary bureaucracy.
Culture & Leadership style
The organisation values pace, ownership, accountability, visibility, delivery, and pragmatism.
The successful individual will be hands‑on and operationally credible, calm under pressure, commercially focused, straightforward, authentic, comfortable making decisions, visible with teams and clients, and resilient in demanding environments.
What success will look like
- Improved operational consistency
- Stronger management accountability
- Better contract performance visibility
- Improved client confidence and responsiveness
- Greater operational efficiency and productivity
- Reduced escalation of operational issues
- Improved structure beneath divisional leadership level
Remuneration package
- £130,000-£160,000 Base Salary
- Performance Bonus
- Car Allowance
- Pension
- Executive Benefits Package
Total Package Potential: Circa £190,000
Why this opportunity stands out
This is an opportunity to join a genuinely growing operational business actively investing in leadership capability, succession planning, and long‑term organisational growth.
You will join a strengthened senior leadership team, a business with significant growth ambitions, an entrepreneurial environment with real visibility and influence, and a company where operational leaders can genuinely progress.
Final thought
This role is for leaders who are ready for more responsibility, visibility, accountability, and influence. If you are a commercially aware operational leader with strong instincts, leadership presence, and the ability to improve performance whilst building credibility with teams and clients – this opportunity is designed for you.
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