Job Description
We are hiring an Account Director to join Langland CTE, a specialist team dedicated to making clinical trials more human. In this role, you’ll lead global client partnerships that help people access potential new treatments when they need them most, while shaping work that genuinely improves the clinical trial experience worldwide. You’ll work across participant recruitment, participant engagement, and site engagement—partnering with clients across the entire trial journey and contributing to work that has already supported over 800 trials across 75 countries.
Responsibilities
- Lead senior client relationships across global clinical trial programmes, acting as a trusted strategic partner
- Shape account strategy and brand direction across participant recruitment, engagement and site engagement
- Oversee integrated campaigns from briefing and strategic development through to delivery and evaluation
- Balance scientific accuracy, regulatory requirements and creative excellence across all outputs
- Manage account performance, including budgets, forecasting and commercial outcomes
- Identify opportunities for account growth and meaningful innovation across global trials
- Support, coach and develop account teams, fostering a collaborative and inclusive culture
Qualifications
- Extensive experience in account management within a healthcare, pharmaceutical or medical communications agency
- Strong understanding of the clinical trial and healthcare landscape, including compliance and governance
- Proven ability to develop strategic programmes aligned to scientific, regulatory and commercial objectives
- Experience leading and developing teams with a supportive, people‑centred approach
- Confidence working with global clients and geographically dispersed teams
- Clear, credible communication skills with senior internal and external stakeholders
- A thoughtful, data‑informed mindset with a focus on continuous improvement and positive change
Additional Information
Langland offers fantastic benefits to all our employees; full details are shared when you join. This includes the classics like Pension, Life Assurance, Private Medical, as well as Reflection Days, Shared Parental Leave, and spans other initiatives.
At Langland, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs – for example, related to disability, neurodivergence, or a health condition – please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change – building a culture where everyone feels seen, respected, and genuinely included.
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