Global Head of Founder Communications

Location: London or LA (5 days per week in office) with international travel as required

Reports to: Chief of Staff to Steven Bartlett

ABOUT

The Founder is a visionary entrepreneur, investor, and pioneer of the creator economy who has redefined how influence is built and scaled in the modern era. As the founder of the $425 million valued Steven.com, he is building the operating system of the creator economy, supported by a global media and investment empire that includes FlightStory and the record‑breaking podcast The Diary Of A CEO. From his journey as a university dropout to becoming the youngest ever Dragon on BBC’s Dragons’ Den and a TIME100 creator, the Founder is transitioning from media mogul into a true business titan. Today, he channels that same relentless innovation into institutional philanthropy through the First Believer Fund, utilising proprietary AI technology to level the playing field for overlooked founders.

In this role, you will operate across both mainstream media and the emerging network of creators, platforms, communities and niche audiences that increasingly shape public opinion and culture. Reporting to the Chief of Staff, you will run founder communications day to day, working closely with internal brand, content, marketing and events teams, as well as external PR and reputation partners, to ensure activity is aligned, timely and well executed. You will build a more intelligent communications function that uses AI, audience insight and digital signals to shape how Steven is understood across media, platforms and culture.

MISSION

To build and run a modern founder communications operating system: integrating traditional media, creator ecosystems, audience intelligence, reputation strategy and cultural judgement to protect and strengthen the founder’s position over time. You will orchestrate Steven’s communications expansion into the US, helping shift his profile from primarily UK based recognition to broader transatlantic authority across technology, media and the creator economy.

OUTCOMES

• Serve as the day-to-day strategic and operational lead for founder communications, ensuring plans are coordinated, timely, well‑judged and well‑executed.
• Partner closely with the Chief of Staff on high‑stakes decisions, approvals, escalation points and long‑range positioning, while being clear on where final authority sits.
• Build an integrated communications rhythm across interviews, podcasts, creator relationships, owned channels, reactive issues and longer‑term reputation strategy.
• Translate business priorities, cultural context and founder objectives into clear communications choices and execution plans.
• Bring stronger creator, platform and internet‑culture judgement into the communications function, complementing existing traditional media strength.
• Develop a more modern playbook for founder communications: one that reflects how narratives now move across press, creators, communities and platforms.
• Use audience insight, sentiment monitoring and digital signal tracking to improve judgement, sharpen timing and inform decisions – without becoming captive to dashboards or noise.
• Distinguish genuine narrative shifts from short‑term online volatility, and advise accordingly.
• Improve coordination across internal stakeholders and external partners so messaging, sequencing and risk management are more disciplined.
• Strengthen reputation resilience by spotting emerging issues early, pressure‑testing communications choices and helping the team respond with clarity and control.
• Design and run AI‑enabled workflows and agents to support narrative monitoring, audience insight, sentiment analysis, opportunity triage, research and communications planning.

COMPETENCIES

• Strong strategic judgement in founder, executive, reputation or high‑stakes communications environments.
• Deep understanding of how narratives are now shaped across media, creators, communities, platforms and internet culture.
• Able to integrate traditional PR, digital channels, creator relationships and reputation strategy into one coherent operating model.
• Excellent editorial and messaging instincts: knows what is worth saying, where, when and why.
• Uses audience insight, sentiment monitoring and digital signals intelligently to strengthen judgement, not replace it.
• Can tell the difference between meaningful narrative change and fleeting online noise.
• Calm, credible and highly organised under pressure.
• Comfortable operating close to a principal, with maturity around discretion, ambiguity, pace and trust.
• Strong operator as well as strategist: can design systems, drive execution and keep multiple workstreams aligned.
• Low‑ego and highly collaborative, especially in working with established internal and external teams.
• AI‑native in working style, with the ability to use LLMs, automation tools and agents to increase leverage across research, monitoring, synthesis and execution.
• Understands how to apply AI in high‑trust communications environments without compromising judgement, confidentiality or quality.

YOU’LL THRIVE HERE IF

• You are motivated by building a high‑performance function, not by personal visibility.
• You have strong instincts for both risk and relevance.
• You can move between strategy and detail without losing sharpness in either.
• You understand creators, platforms and cultural behaviour without becoming gimmicky or trend‑led.
• You are confident enough to challenge, but disciplined enough to work within clear approval structures.
• You enjoy bringing order, judgement and modernity to complex communications environments.

IDEAL BACKGROUND

• Senior communications, reputation, strategic PR or founder‑facing role in high‑performance environments.
• Experience working with founders, high‑profile executives, talent or culturally visible operators where judgement and discretion mattered.
• Evidence of operating across both traditional media and platform‑native / creator‑led communications.
• Experience building systems, playbooks or operating rhythms rather than only delivering one‑off campaigns.
• Strong understanding of the cultural internet, creator landscape and how audiences form views in public.
• Could come from strategic communications, special situations, high‑level publicity, talent strategy, reputation advisory or a particularly sharp in‑house founder communications role.

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