About Artic Building Services
Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
Job Role
Contracts Manager – Student Accommodation
Location
University College London
Hours
Monday to Friday, 8:30am to 5:30pm
Start Date
TBC
Duration
Permanent
Responsibilities
- Oversee a contract valued between £2m and £3m, taking overall contractual, operational and financial responsibility.
- Coordinate with business and helpdesk staff and other contract managers for training and support.
- Deliver contracted services to a high technical standard across all on‑site works.
- Ensure all works comply with health & safety protocols and are escalated appropriately.
- Operate within financial budget constraints and report on budgets and expenditures.
- Maintain up‑to‑date records, compliance data, and CAFM reports.
- Develop operating procedures, policies and client relationships to retain contracts and create future opportunities.
- Attend contract review meetings with Business Unit Head and Contract Managers.
- Provide technical and administrative support to clients and internal staff.
- Perform quality assurance inspections and self‑audit work.
Qualifications and Skills
- Accurate estimation of reactive and planned work.
- Experience managing account P&L for contracts.
- Leadership ability and fostering a positive working environment.
- Strong organisational, time‑management and multi‑tasking skills.
- Strong written and oral communication; attention to detail.
- Commercially astute, self‑starter and results‑driven.
- Ability to meet and exceed performance and commercial targets.
- Experience in a service and maintenance environment, field or office.
- Basic technical understanding of trade concepts.
- Familiarity with CAFM and MS Office (training will be provided).
- Adaptability to a variety of works and contract demands.
- Industry or residential building experience (advantage).
Health and Safety
As a member of the team you will fulfil the legal duty to take reasonable care for health and safety and follow all guidance and instructions.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, veteran status or disability.
Benefits
- Holiday allowance of 25 days plus bank holidays.
- Sickness scheme.
- Pension enrolment after 3 months service.
- Wellbeing 360.
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