Roadside Support Team Leader — Frontline Ops Coach

Company: Ultimate.ai
Apply for the Roadside Support Team Leader — Frontline Ops Coach
Location: Birmingham
Job Description:

Ultimate.ai in Birmingham is hiring a Team Leader for their Roadside Assistance team. In this role, you’ll manage a high-performing team of Customer Assistance Coordinators, focusing on performance management, coaching, and ensuring excellent customer service. The ideal candidate will have proven leadership experience in a customer-focused operation, strong coaching skills, and the ability to navigate challenges effectively. The position offers a salary of £33,000 plus a bonus of £4,105, with 35-hour shift work required.#J-18808-Ljbffr…

Posted: May 18th, 2026