About the Role
At Enfuse, Operating Model Managers are accountable for leading the design and delivery of high‑quality, end‑to‑end operating model engagements that translate strategy into tangible, lasting change. They combine strong technical expertise in operating model and organization design with a human‑centred approach, ensuring that strategy, structure, governance, capability, technology, data and ways of working come together in a practical, adoptable, and outcome‑driven manner.
Operating Model Managers work across sectors and capabilities, shaping propositions, contributing to thought leadership, developing frameworks, and supporting the creation of compelling client offers. They also play an active role in business development, supporting proposal development and helping convert opportunities into impactful engagements.
What You Will Be Doing
- Lead end‑to‑end operating model design and delivery that drives real change, translating strategic ambition into practical, actionable design choices with a strong focus on adoption, behavioural change and delivery outcomes.
- Embed human‑centred thinking throughout operating model design, ensuring changes are practical, inclusive, and sustainable.
- Build trusted relationships with stakeholders and guide clients through ambiguity, facilitating workshops and supporting informed decision‑making.
- Structure and lead problem‑solving using data, evidence and experience to inform recommendations, ensuring robust outputs that focus on value, outcomes and implementation feasibility.
- Lead and develop high‑performing teams, fostering a collaborative and inclusive environment, and role‑model Enfuse values.
- Support business development and growth activities, including proposals, pitches and client conversations.
- Contribute to the development of Enfuse IP, frameworks, and tools, sharing knowledge and continuously improving how operating model work is designed and delivered.
Requirements
We are looking for a strong operating model practitioner with experience in operating model and/or organization design and a clear understanding of how strategy translates into structure, governance, capability and ways of working.
The candidate should have experience leading change, embedding people‑centric design, managing stakeholders, and fostering a collaborative culture.
Essential Skills, Knowledge and Experience
- Experience in operating model, organization design and/or broader transformation roles.
- Experience leading workstreams or smaller engagements in consulting or similar environments.
- Exposure to operating model design across governance, structure, capability, ways of working, or transformation delivery.
- Experience working with senior stakeholders in complex, ambiguous environments.
- Experience supporting proposals, business development, or client account growth.
- Experience managing or coaching others on engagements.
Desirable
- Sector experience in travel & transport, retail & hospitality, public sector, higher education, financial services or technology‑enabled transformation.
- Experience in digital, data or AI‑enabled operating model transformation.
- Experience developing internal methods, toolkits, frameworks or thought leadership.
- Experience supporting implementation or transition following operating model design.
Interview Process
- Stage 1 – Competency Interview.
- Stage 2 – Case Study and Behaviors Interview.
- Stage 3 – Final Conversation with a senior leader.
What can you expect once you join
From day one, you’ll receive clear goals, support, and early impact opportunities. A structured introduction to our ways of working, tools, and templates will help you build relationships with key stakeholders and clients.
Benefits
Competitive salary, travel allowance and discretionary annual bonus of up to 10%, subject to overall company performance and individual contribution.
Health & Wellbeing – Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.
Financial Perks – Competitive pension, company performance bonus, and travel allowance.
Time Off – 25 days holiday (plus public holidays), option to buy 5 extra days, one company day off, and one volunteering day off.
Career Growth – In‑house training, monthly 1:1 career path meetings, and support for professional certifications.
Recognition & Support – Employee assistance program, birthday gift, and themed care packages.
Social & Sustainability – Regular team meet‑ups, social events, and sustainable company swag.
Diversity, Equity and Inclusion
Diversity, Equity, and Inclusion are core values at Enfuse. We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.
#J-18808-Ljbffr”, “datePosted”: “2026-05-18”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Enfuse Group | B Corp™”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435623833__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }About the Role
At Enfuse, Operating Model Managers are accountable for leading the design and delivery of high‑quality, end‑to‑end operating model engagements that translate strategy into tangible, lasting change. They combine strong technical expertise in operating model and organization design with a human‑centred approach, ensuring that strategy, structure, governance, capability, technology, data and ways of working come together in a practical, adoptable, and outcome‑driven manner.
Operating Model Managers work across sectors and capabilities, shaping propositions, contributing to thought leadership, developing frameworks, and supporting the creation of compelling client offers. They also play an active role in business development, supporting proposal development and helping convert opportunities into impactful engagements.
What You Will Be Doing
- Lead end‑to‑end operating model design and delivery that drives real change, translating strategic ambition into practical, actionable design choices with a strong focus on adoption, behavioural change and delivery outcomes.
- Embed human‑centred thinking throughout operating model design, ensuring changes are practical, inclusive, and sustainable.
- Build trusted relationships with stakeholders and guide clients through ambiguity, facilitating workshops and supporting informed decision‑making.
- Structure and lead problem‑solving using data, evidence and experience to inform recommendations, ensuring robust outputs that focus on value, outcomes and implementation feasibility.
- Lead and develop high‑performing teams, fostering a collaborative and inclusive environment, and role‑model Enfuse values.
- Support business development and growth activities, including proposals, pitches and client conversations.
- Contribute to the development of Enfuse IP, frameworks, and tools, sharing knowledge and continuously improving how operating model work is designed and delivered.
Requirements
We are looking for a strong operating model practitioner with experience in operating model and/or organization design and a clear understanding of how strategy translates into structure, governance, capability and ways of working.
The candidate should have experience leading change, embedding people‑centric design, managing stakeholders, and fostering a collaborative culture.
Essential Skills, Knowledge and Experience
- Experience in operating model, organization design and/or broader transformation roles.
- Experience leading workstreams or smaller engagements in consulting or similar environments.
- Exposure to operating model design across governance, structure, capability, ways of working, or transformation delivery.
- Experience working with senior stakeholders in complex, ambiguous environments.
- Experience supporting proposals, business development, or client account growth.
- Experience managing or coaching others on engagements.
Desirable
- Sector experience in travel & transport, retail & hospitality, public sector, higher education, financial services or technology‑enabled transformation.
- Experience in digital, data or AI‑enabled operating model transformation.
- Experience developing internal methods, toolkits, frameworks or thought leadership.
- Experience supporting implementation or transition following operating model design.
Interview Process
- Stage 1 – Competency Interview.
- Stage 2 – Case Study and Behaviors Interview.
- Stage 3 – Final Conversation with a senior leader.
What can you expect once you join
From day one, you’ll receive clear goals, support, and early impact opportunities. A structured introduction to our ways of working, tools, and templates will help you build relationships with key stakeholders and clients.
Benefits
Competitive salary, travel allowance and discretionary annual bonus of up to 10%, subject to overall company performance and individual contribution.
Health & Wellbeing – Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.
Financial Perks – Competitive pension, company performance bonus, and travel allowance.
Time Off – 25 days holiday (plus public holidays), option to buy 5 extra days, one company day off, and one volunteering day off.
Career Growth – In‑house training, monthly 1:1 career path meetings, and support for professional certifications.
Recognition & Support – Employee assistance program, birthday gift, and themed care packages.
Social & Sustainability – Regular team meet‑ups, social events, and sustainable company swag.
Diversity, Equity and Inclusion
Diversity, Equity, and Inclusion are core values at Enfuse. We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.
#J-18808-Ljbffr…