ServiceNow Knowledge Lead – ITIL & Global Service Readiness

DGH Recruitment seeks an experienced ServiceNow Knowledge Manager for a permanent position at a global law firm. The successful candidate will manage knowledge management practices, ensuring effective service delivery and operational readiness for new IT services. Responsibilities include optimising the ServiceNow Knowledge Base and working with experts to capture vital knowledge. Strong experience in IT knowledge management, ITIL processes, and communication skills are essential for this role.#J-18808-Ljbffr…