Production Support Engineer (Level 3)

Start Date: ASAP

Working Pattern: On‑call shifts

Duration: 12 months initially

Role Overview

Our client is seeking a hands‑on C++ Production Support Engineer (Level 3) to support and enhance a legacy Treasury platform within a high‑performance financial environment. This role blends short‑term technical remediation work on a mature C++ codebase with longer‑term production support and platform integration responsibilities across internal systems.

Key Responsibilities

• Remediate technical risks in a legacy C++ codebase (e.g., buffer overflows, runtime vulnerabilities) and deliver code fixes within a mature platform
• Address technical debt and collaborate with development teams to improve code quality and stability
• Provide L3 production support including incident resolution, monitoring, and operational runbook execution (e.g., onboarding, DB updates)
• Support platform stability and transition to a distributed support model
• Integrate platform workflows into internal tooling (monitoring, scheduling systems)
• Monitor system performance and ensure platform reliability
• Cross‑train on internal platforms and contribute to broader support requirements

Skills & Experience

• Strong hands‑on experience with C++ (debugging, code analysis, fixes)
• Proven experience in production support environments (incident handling, runbooks, operations)
• Solid understanding of Unix/Linux systems (Solaris exposure desirable)
• Ability to work independently in a high‑ownership, low‑supervision environment
• Experience within financial services, particularly treasury or trading platforms
• Exposure to legacy systems modernisation and technical remediation
• Familiarity with scripting or query‑based systems
• Ability to quickly learn and adapt to internal tools and platforms

If you have the relevant skills and experience, please do apply promptly to be considered

#J-18808-Ljbffr…