AI Infrastructure Architecture Manager in City of London

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Location: London

Salary: Competitive salary and package dependent on experience

Career Level: Manager or Associate Manager (based on experience)

Job Description

As a Workplace AI enablement Manager, you will:

  • Develop and deliver the organisation’s workplace AI strategy, ensuring alignment with business goals and technology roadmaps.
  • Lead AI enablement programmes across Microsoft 365 Copilot, Google Workspace AI, ServiceNow AI, and other vendor platforms.
  • Assess current workplace environments and identify opportunities for AI‑driven productivity, automation, and experience improvement.
  • Design and implement AI use cases, including intelligent assistants, workflow automation, knowledge retrieval, and predictive insights.
  • Drive adoption and change management, including training, communications, and user readiness activities.
  • Establish governance frameworks for responsible AI usage, data protection, and compliance across workplace tools.
  • Partner with vendors and internal teams to integrate AI capabilities into collaboration, endpoint, and productivity ecosystems.
  • Build value cases, ROI models, and benefit tracking frameworks for AI initiatives.
  • Lead workshops, discovery sessions, and executive briefings to shape AI vision and roadmap.
  • Support RFI/RFP responses, including AI solutioning, technical positioning, and value articulation.
  • Monitor emerging AI trends and continuously evolve the workplace AI strategy.

Experience and Skills

  • Experience with Digital Employee Experience (DEX) platforms such as Nexthink, Lakeside, or ControlUp.
  • Established experience and understanding of Intune, Workspace ONE, JAMF and how AI enhances device experience.
  • Strong knowledge and firsthand experience of deploying/implementing AI/ML concepts, including LLMs, chatbots, predictive analytics, and automation frameworks.
  • Associate and professional level certifications in Microsoft 365, Azure AI, Google Cloud, or ServiceNow.
  • Experience delivering AI focused change management and adoption programmes with MS Copilot, Google Duet, Clause Copilot.
  • Strong analytical mindset with the ability to identify patterns, inefficiencies, and automation opportunities.
  • Exceptional communication and presentation skills covering both technical and business concepts.
  • Strong stakeholder management and communication skills.
  • Experience with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy.
  • Familiarity with current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee experience and Generative AI.
  • Wider complimentary skills such as AWS, Google, Azure, ServiceNow, BMC certification and SRE are desirable but not compulsory.
  • As a Manager, there is an expectation that they must be able to: manage and mentor multiple direct reports; demonstrate an established track record of people leadership.

Job Qualifications

AI Skills

  • Understanding of core AI concepts and how they apply within business and delivery contexts.
  • Proficiency in AI‑powered workplace tools (such as Microsoft 365 Copilot) to create, analyse, and refine content, automate repetitive tasks, summarise information, and improve workflow efficiency.
  • Awareness of Responsible AI principles and adherence to enterprise AI governance, standards, and approved usage guidelines.
  • AI training and/or certifications, or a commitment to ongoing learning to maintain and grow AI proficiency.

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Company: Energy Jobline ZR
Apply for the AI Infrastructure Architecture Manager in City of London
Location: London
Job Description:

Location: London

Salary: Competitive salary and package dependent on experience

Career Level: Manager or Associate Manager (based on experience)

Job Description

As a Workplace AI enablement Manager, you will:

  • Develop and deliver the organisation’s workplace AI strategy, ensuring alignment with business goals and technology roadmaps.
  • Lead AI enablement programmes across Microsoft 365 Copilot, Google Workspace AI, ServiceNow AI, and other vendor platforms.
  • Assess current workplace environments and identify opportunities for AI‑driven productivity, automation, and experience improvement.
  • Design and implement AI use cases, including intelligent assistants, workflow automation, knowledge retrieval, and predictive insights.
  • Drive adoption and change management, including training, communications, and user readiness activities.
  • Establish governance frameworks for responsible AI usage, data protection, and compliance across workplace tools.
  • Partner with vendors and internal teams to integrate AI capabilities into collaboration, endpoint, and productivity ecosystems.
  • Build value cases, ROI models, and benefit tracking frameworks for AI initiatives.
  • Lead workshops, discovery sessions, and executive briefings to shape AI vision and roadmap.
  • Support RFI/RFP responses, including AI solutioning, technical positioning, and value articulation.
  • Monitor emerging AI trends and continuously evolve the workplace AI strategy.

Experience and Skills

  • Experience with Digital Employee Experience (DEX) platforms such as Nexthink, Lakeside, or ControlUp.
  • Established experience and understanding of Intune, Workspace ONE, JAMF and how AI enhances device experience.
  • Strong knowledge and firsthand experience of deploying/implementing AI/ML concepts, including LLMs, chatbots, predictive analytics, and automation frameworks.
  • Associate and professional level certifications in Microsoft 365, Azure AI, Google Cloud, or ServiceNow.
  • Experience delivering AI focused change management and adoption programmes with MS Copilot, Google Duet, Clause Copilot.
  • Strong analytical mindset with the ability to identify patterns, inefficiencies, and automation opportunities.
  • Exceptional communication and presentation skills covering both technical and business concepts.
  • Strong stakeholder management and communication skills.
  • Experience with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy.
  • Familiarity with current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee experience and Generative AI.
  • Wider complimentary skills such as AWS, Google, Azure, ServiceNow, BMC certification and SRE are desirable but not compulsory.
  • As a Manager, there is an expectation that they must be able to: manage and mentor multiple direct reports; demonstrate an established track record of people leadership.

Job Qualifications

AI Skills

  • Understanding of core AI concepts and how they apply within business and delivery contexts.
  • Proficiency in AI‑powered workplace tools (such as Microsoft 365 Copilot) to create, analyse, and refine content, automate repetitive tasks, summarise information, and improve workflow efficiency.
  • Awareness of Responsible AI principles and adherence to enterprise AI governance, standards, and approved usage guidelines.
  • AI training and/or certifications, or a commitment to ongoing learning to maintain and grow AI proficiency.

#J-18808-Ljbffr…

Posted: May 18th, 2026