Business Manager to the Chief Finance Officer
The post holder provides high-level business and administrative support to the Chief Finance Officer personally and the wider Directorate as a whole. The role leads the Directorate’s business management function, delivering effective project management, performance reporting and data analysis to support service improvement and planning.
Responsibilities include managing and presenting accurate and timely business information, overseeing delegated project budgets and ensuring the smooth and efficient running of the Directorate through proactive diary management and comprehensive personal assistant, office management and secretarial support.
Location: this role necessitates being in the Worthing office for a minimum of two out of five days per week from 09:00 to 17:00.
Main duties of the job
- The day-to-day organisation of the Directorate office.
- Understanding the overall priorities of the Chief Officer and interpreting these through effective diary planning, management, and facilitation of delivery.
- Scheduling, monitoring, and following up on commitments made by the Chief Officer.
- Establishing, maintaining and continually reviewing and improving effective administrative protocols and working practices within the Directorate.
- Assisting the Chief Officer in the development, implementation and maintenance of Directorate-specific policies, protocols and related systems.
- Representing the Directorate and making delegated decisions on behalf of the Chief Officer at an appropriate level.
- Managing the operation of Directorate-specific information systems.
- Supporting the Chief Officer and Support Team in developing, implementing and maintaining Directorate policies, protocols and systems.
- Making delegated decisions on behalf of the Directorate in relation to performance or business matters.
- Holding delegated budgetary responsibility for expenditure relating to the Chief Officer’s budget and assigned project budgets.
- Line managing administrative staff within the Directorate, including regular supervision and annual appraisals, with involvement of the Chief Officer in objective setting.
- Representing the Directorate at internal and external meetings as required.
About us
Sussex Partnership NHS Foundation Trust (SPFT) provides specialist mental health, learning disability and neurodevelopmental services to children, young people and adults across the South East. Our care is delivered in hospitals, health centres, community settings and specialist facilities, with research and continuous improvement at the core of our work. We are recruiting a Business Manager to support the Chief Finance Officer (CFO) and lead the CFO administrative team. Reporting directly to the CFO, you will oversee a broad portfolio of responsibilities and work closely with senior leaders across the directorate. We are seeking a Business Manager who:
- has a strong track record in administrative and business support,
- is collaborative, compassionate and an effective communicator,
- has experience working with executive teams,
- demonstrates a commitment to high-quality, person-centred care.
Job responsibilities
Summary:
- Build effective working relationships across the Trust.
- Support a culture of performance management within the Directorate.
- Develop and manage systems to support the Chief Officer and the smooth running of the Directorate.
- Ensure effective communication, audit and information systems are in place.
- Act as the main point of contact for business support within the Directorate.
- Arrange and support meetings, including preparing agendas, taking minutes and tracking actions.
- Provide high quality administrative and secretarial support to agreed standards and timescales.
- Manage and prioritise correspondence, including emails.
- Produce, analyse and present performance and business information to support decision-making.
- Identify and resolve data issues and anomalies.
- Handle sensitive business information appropriately.
- Ensure effective performance management and reporting arrangements are in place.
- Provide activity and financial information to support Executive decision-making.
- Support service planning, improvement and change through clear communication of information.
- Provide project support, including planning, monitoring progress and reporting.
- Contribute to Directorate objectives and manage designated projects as required.
Staff Management
- Take part in recruitment panels for administrative staff, acting as Chair where required.
- Line manage nominated administrative staff within the Directorate and Executive Support Team.
- Provide full line management, including supervision, appraisals, absence management, recruitment and handling performance, grievance and disciplinary matters.
- Be an authorised signatory for purchases as specified by the Chief Officer, authorising petty cash payments, travel arrangements, meeting expenses and appropriate agency timesheets.
- Monitor relevant budgets highlighting any concerns to the Chief Officer.
General
- Maintain a professional and confidential approach when supporting the Chief Officer.
- Take part in the Trust’s supervision and appraisal process.
- Complete personal development activities as agreed with the Chief Officer.
- Carry out additional duties requested by senior managers that are appropriate to the role.
- Understand, promote and work in line with the vision and values of Sussex Partnership NHS Foundation Trust.
Person Specification
Qualifications
- Relevant degree or diploma level qualification or equivalent experience plus training and experience to postgraduate diploma level.
- Evidence of continuous personal and professional development.
Knowledge/Experience
- Knowledge of business case procedures.
- Experience and evidence of analysing, interpreting and presenting information.
- Experience and evidence of leading on a project or directly supporting via a project management process.
- Experience of performance monitoring.
- Experience of managing or maintaining data management systems.
- Experience of servicing meetings and taking minutes.
- Experience of line management of staff.
- Experience of dealing with confidential and sensitive issues with tact and diplomacy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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