Credit Controller

Credit Controller Ripon – £27,000 – £30,000 per annum plus excellent benefits

Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon.

As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.

Duties and Responsibilities

• Opening new accounts and responsible for the day‑to‑day management of your customer base.
• Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
• Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue depts.
• Ensure the timely and pro‑active co‑ordination of payments in relation to cash collection and aged debt reduction.
• Resolving queries both internally and externally around outstanding invoices.
• Agree, negotiate, and enforce re‑payment plans.
• Liaise directly with the Credit Control Manager to escalation issues with payment for 3rd party collection agencies.
• Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
• Managing credit limits in‑line with relevant authorisations and escalate where required to the Credit Control Manager.
• Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
• Have a flexible approach to an ever‑changing workload with the ability to prioritise.

Skills & Qualifications

• Minimum of 3 years experience working in a credit control/cash collections role
• MICM preferred but not essential.
• Competent with Microsoft Office products especially Excel and experience of using finance systems.
• Have an excellent telephone manner.

Hours

Monday to Friday 8:00am 5:00pm

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