At CVS Vets, our mission is to deliver outstanding care for animals. We are looking for a confident, people-focused Veterinary Group Practice Manager to lead our Castle & Ashfield Vets team across three well‑established practices.
Location
To be based across our 3 practice sites – Barnard Castle, Bishop Auckland and Durham.
Contract
Permanent.
Hours
40 hours per week.
Shift Pattern
Monday – Friday, with the possibility of weekend working when needed.
About the Role
As Veterinary Group Practice Manager, you will play a pivotal role in the success of our practices, leading and supporting teams while ensuring smooth day‑to‑day operations and long‑term growth.
Key Responsibilities
- Recruiting, training and supporting team members
- Creating and managing rotas to ensure appropriate cover at all times
- Overseeing financial performance, including budgets, banking and debt control
- Preparing reports and analysing practice performance
- Managing daily operational activities across all sites
- Ensuring excellent client experience and resolving concerns effectively
- Developing and delivering long‑term plans to support sustainable practice growth
About You
You will be a confident leader with a passion for people, animals and teamwork.
You Bring
- Previous veterinary experience (preferred)
- Proven managerial or leadership experience (essential)
- Strong organisational, planning and problem‑solving skills
- Excellent communication skills with a high level of empathy
- Outstanding customer service experience
- A positive, proactive mindset and strong team focus
- Confidence using Microsoft Office and practice management systems
Most Importantly
You’ll live and breathe our I CARE leadership values:
- Inclusivity: Valuing diverse perspectives and adapting your approach to get the best from everyone
- Collaboration: Encouraging open communication and resolving challenges early
- Accountability: Supporting honest conversations through regular check‑ins and feedback
- Role Modelling: Leading with integrity and following through on commitments
- Empathy: Using emotional awareness to support wellbeing and performance
What We Offer
- Salary up to £45,000, dependent on skills and experience
- Five weeks’ annual leave (pro rata), plus bank holidays
- Generous staff discounts on veterinary care
- Animed Direct discounts on pet medicines, food and products
- Employee Assistance Programme for confidential wellbeing support
- And much more, designed to help you feel supported, recognised and appreciated
We are committed to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best. We are also dedicated to building a workforce that reflects the diverse communities we serve.
Please note: We can only progress applications from candidates with the Right to Work in the UK. Unfortunately, we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
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