Lead, Interaction Analytics for CXone Transformations

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Company: Route 101 Ltd.
Apply for the Lead, Interaction Analytics for CXone Transformations
Location: Bristol
Job Description:

Route 101 Ltd. is seeking an Interaction Analytics Senior Lead to oversee the end-to-end delivery of Interaction Analytics in a large-scale NICE CXone contact centre transformation. This role requires strong expertise in NICE CXone, exceptional stakeholder management, and the ability to translate analytics into actionable insights. The candidate will lead projects from discovery to live operations, ensuring quality and continuous improvement. The position is based in the United Kingdom, England, Bristol, and is pivotal in delivering analytics-led cx transformations.#J-18808-Ljbffr…

Posted: May 18th, 2026