Position: Senior Service Engineer – UK & International
Department: Medical Diagnostic Equipment – Service & Installation
Salary: £40,000 to £45,000 per annum
Location: Field-based, UK and some international travel required
About the Role
We are looking for a highly skilled and motivated Senior Service Engineer to join a dynamic team supporting advanced medical diagnostic equipment across the UK and international markets. This role offers a fantastic opportunity to work with cutting-edge ophthalmic and medical imaging systems, delivering exceptional technical service, installation, and maintenance to a wide range of customers.
As a Senior Service Engineer, you will play a key role in ensuring that medical devices are functioning at the highest standards, providing both hardware and software support, and delivering first-class customer service. This is a field-based role with extensive travel, including occasional weekends, requiring flexibility, dedication, and a proactive approach.
Key Responsibilities
- Respond promptly to service requests, maintaining a high level of customer satisfaction.
- Conduct installations, repairs, and preventative maintenance on ophthalmic and medical diagnostic equipment.
- Troubleshoot and resolve technical issues with both hardware and software, including network and system integration.
- Maintain accurate service records and reports in line with regulatory standards.
- Deliver basic user training to clinical and technical staff on installed systems.
- Support logistics, including equipment dispatch and setup at exhibitions or training events.
- Ensure compliance with all health, safety, and regulatory requirements.
- Manage workload independently, demonstrating initiative and flexibility to meet deadlines.
What We're Looking For
- Proven experience in servicing medical or ophthalmic diagnostic equipment.
- Strong technical knowledge of IT networking, SQL, and software integration (DICOM, HL7).
- Excellent problem-solving and troubleshooting abilities.
- Willingness to work unsociable hours, weekends, and travel extensively across the UK and abroad.
- Exceptional time management, communication, and interpersonal skills.
- Professional, reliable, and committed with a high level of integrity.
- Understanding of ISO 13485:2016 and medical device regulatory standards.
Qualifications
- Degree or formal qualification in electronics, biomedical engineering, or a related technical discipline.
- Experience in a commercial or clinical setting with medical diagnostic technologies.
- Training in manufacturer-specific equipment is advantageous.
Why Join Us
This role offers a competitive salary of £40,000 to £45,000 per annum, opportunities for international travel, and the chance to work with some of the most advanced medical diagnostic systems in the industry. You will join a supportive team that values your expertise, initiative, and dedication to delivering excellence.
Alecto Recruitment Limited is acting as an employment business for this vacancy.
#J-18808-Ljbffr”, “datePosted”: “2026-05-18”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Alecto Recruitment”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435637067__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=429” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Wokingham” } } }Position: Senior Service Engineer – UK & International
Department: Medical Diagnostic Equipment – Service & Installation
Salary: £40,000 to £45,000 per annum
Location: Field-based, UK and some international travel required
About the Role
We are looking for a highly skilled and motivated Senior Service Engineer to join a dynamic team supporting advanced medical diagnostic equipment across the UK and international markets. This role offers a fantastic opportunity to work with cutting-edge ophthalmic and medical imaging systems, delivering exceptional technical service, installation, and maintenance to a wide range of customers.
As a Senior Service Engineer, you will play a key role in ensuring that medical devices are functioning at the highest standards, providing both hardware and software support, and delivering first-class customer service. This is a field-based role with extensive travel, including occasional weekends, requiring flexibility, dedication, and a proactive approach.
Key Responsibilities
- Respond promptly to service requests, maintaining a high level of customer satisfaction.
- Conduct installations, repairs, and preventative maintenance on ophthalmic and medical diagnostic equipment.
- Troubleshoot and resolve technical issues with both hardware and software, including network and system integration.
- Maintain accurate service records and reports in line with regulatory standards.
- Deliver basic user training to clinical and technical staff on installed systems.
- Support logistics, including equipment dispatch and setup at exhibitions or training events.
- Ensure compliance with all health, safety, and regulatory requirements.
- Manage workload independently, demonstrating initiative and flexibility to meet deadlines.
What We’re Looking For
- Proven experience in servicing medical or ophthalmic diagnostic equipment.
- Strong technical knowledge of IT networking, SQL, and software integration (DICOM, HL7).
- Excellent problem-solving and troubleshooting abilities.
- Willingness to work unsociable hours, weekends, and travel extensively across the UK and abroad.
- Exceptional time management, communication, and interpersonal skills.
- Professional, reliable, and committed with a high level of integrity.
- Understanding of ISO 13485:2016 and medical device regulatory standards.
Qualifications
- Degree or formal qualification in electronics, biomedical engineering, or a related technical discipline.
- Experience in a commercial or clinical setting with medical diagnostic technologies.
- Training in manufacturer-specific equipment is advantageous.
Why Join Us
This role offers a competitive salary of £40,000 to £45,000 per annum, opportunities for international travel, and the chance to work with some of the most advanced medical diagnostic systems in the industry. You will join a supportive team that values your expertise, initiative, and dedication to delivering excellence.
Alecto Recruitment Limited is acting as an employment business for this vacancy.
#J-18808-Ljbffr…