Jira Service Management Consultant

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Mostly Remote (Occasional Travel to London)

3-6 Months (View to Extending)

Immediate Requirement

A fast-growing Technology organisation is building out its Enterprise Systems capability and is looking for a hands‑on Jira Service Management Consultant to support enterprise workflow, ITSM and operational tooling initiatives.

This is a fast‑paced environment requiring someone who can operate autonomously, work closely with technical stakeholders and hit the ground running.

Key Experience

• ITSM / Service Desk tooling
• Workflow automation and configuration
• Integrations and operational tooling
• CMDB / Assets / Insight experience beneficial

Responsibilities

• Configure and optimise Jira Service Management environments
• Support workflow automation and service process improvements
• Work across enterprise systems and operational tooling
• Support integrations across wider technology environments
• Collaborate with technical and operational stakeholders globally

Strong preference for hands‑on implementation‑focused consultants rather than Agile/Scrum delivery‑only backgrounds.

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