About the Role
Reporting to the Food & Beverage Manager and Assistant Manager F&B Manager, you will supervise all aspects of the Restaurant and Bar in the hotel, maintaining consistent standards of service, ensuring guest satisfaction and supporting Holiday Inn brand standards and hotel targets.
Location
Holiday Inn, 40 Hope Street
What is the job?
You will play a crucial part in the day-to-day running of F&B operations – working as part of the Management Team, ensuring smooth operation, high standards of cleanliness, safety and compliance with hygiene regulations.
Responsibilities include:
- Lead the F&B team during service shifts
- Ensure all areas of responsibility are run effectively in the absence of the Head of Department, aligned to standards and resource requirements
- Meet targets and objectives, aligning them with department goals
- Ensure the F&B team follows Holiday Inn brand standards on a daily basis
- Meet and greet customers, checking requirements and communicating relevant information
- Check that all beverages and food items are prepared and served according to company standards and within regulations
- Maintain product knowledge of the hotel facilities
- Supervise staff to deliver high service and guest satisfaction
- Monitor guest satisfaction scores and implement measures to meet quality targets
- Handle guest complaints/issues timely and efficiently
- Ensure compliance with health and safety procedures and conduct risk audits
- Keep staff/work areas tidy, safe and report hazards
- Perform ad‑hoc duties and support Manager on duty when required
What We Offer
- Discounted hotel rates across thousands of hotels worldwide for employees and their family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced pension scheme
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Recruit a friend scheme
- Employee appreciation and social events
- Employee of the month award
- £20 for completion of FLOW training
- Increased annual leave with service
- Discounts at Bodyscape (employee & family and friend rates) and Cyrospa
- Health and wellbeing communication and advice
- Andras Academy – training and development programs with progression opportunities
- Work for globally renowned hotel brands
- Reward Club incentive scheme
- Hotel incentive scheme
Required Criteria
- Experience within a Food and Beverage role
- Proven experience supervising and directing others with a hands‑on approach
- Customer service experience
- Ability to meet deadlines and work under pressure while motivating the F&B team
- Good communication and organisational skills
Desired Criteria
- Experience within the hospitality industry as a supervisor
- 5 GCSEs at Grade C or above including Maths and English or equivalent qualification
Closing Date
Thursday 21st May 2026
Contract Type
Fulltime
Salary
Up to £15.40 hourly
About Us
Andras Hotels is Northern Ireland’s largest hotel group; founded in 1981, operating seven hotels with 1000 bedrooms. We are proud recipients of awards such as Best Hotel in Belfast. We are committed to the Hospitality Employers Charter and to providing training, development, and support to all team members.
We are an equal opportunities employer.
#J-18808-Ljbffr”, “datePosted”: “2026-05-18”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Andras Hotels”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435640680__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=936” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Belfast” } } }About the Role
Reporting to the Food & Beverage Manager and Assistant Manager F&B Manager, you will supervise all aspects of the Restaurant and Bar in the hotel, maintaining consistent standards of service, ensuring guest satisfaction and supporting Holiday Inn brand standards and hotel targets.
Location
Holiday Inn, 40 Hope Street
What is the job?
You will play a crucial part in the day-to-day running of F&B operations – working as part of the Management Team, ensuring smooth operation, high standards of cleanliness, safety and compliance with hygiene regulations.
Responsibilities include:
- Lead the F&B team during service shifts
- Ensure all areas of responsibility are run effectively in the absence of the Head of Department, aligned to standards and resource requirements
- Meet targets and objectives, aligning them with department goals
- Ensure the F&B team follows Holiday Inn brand standards on a daily basis
- Meet and greet customers, checking requirements and communicating relevant information
- Check that all beverages and food items are prepared and served according to company standards and within regulations
- Maintain product knowledge of the hotel facilities
- Supervise staff to deliver high service and guest satisfaction
- Monitor guest satisfaction scores and implement measures to meet quality targets
- Handle guest complaints/issues timely and efficiently
- Ensure compliance with health and safety procedures and conduct risk audits
- Keep staff/work areas tidy, safe and report hazards
- Perform ad‑hoc duties and support Manager on duty when required
What We Offer
- Discounted hotel rates across thousands of hotels worldwide for employees and their family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced pension scheme
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Recruit a friend scheme
- Employee appreciation and social events
- Employee of the month award
- £20 for completion of FLOW training
- Increased annual leave with service
- Discounts at Bodyscape (employee & family and friend rates) and Cyrospa
- Health and wellbeing communication and advice
- Andras Academy – training and development programs with progression opportunities
- Work for globally renowned hotel brands
- Reward Club incentive scheme
- Hotel incentive scheme
Required Criteria
- Experience within a Food and Beverage role
- Proven experience supervising and directing others with a hands‑on approach
- Customer service experience
- Ability to meet deadlines and work under pressure while motivating the F&B team
- Good communication and organisational skills
Desired Criteria
- Experience within the hospitality industry as a supervisor
- 5 GCSEs at Grade C or above including Maths and English or equivalent qualification
Closing Date
Thursday 21st May 2026
Contract Type
Fulltime
Salary
Up to £15.40 hourly
About Us
Andras Hotels is Northern Ireland’s largest hotel group; founded in 1981, operating seven hotels with 1000 bedrooms. We are proud recipients of awards such as Best Hotel in Belfast. We are committed to the Hospitality Employers Charter and to providing training, development, and support to all team members.
We are an equal opportunities employer.
#J-18808-Ljbffr…