Service Assurance Agent

To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities

• Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?reporting?to?accurately?reflect?team?performance

• Attend?internal?project?meetings?where?necessary?

• To ensu...

WHJS1_UKTJ