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Senior Ecommerce Trading Manager
We are looking for a senior leadership professional to take end‑to‑end ownership of onsite trading performance across all digital touchpoints, accountable for driving profitable growth for a leading UK footwear retailer. The role offers commercial influence, leading a high‑performing team, and making decisions that impact revenue, customer experience and brand performance.
What we are offering you
Online Trading, Sales & Forecasting
- Own and deliver online sales targets across all digital channels, re‑forecasting where required and clearly communicating risks and opportunities.
- Manage forecasting across web channels and develop actionable trading plans.
- Lead all online trading activity, ensuring promotional events, trade terms and business messaging are executed accurately.
- Support peak trading periods and major commercial events with robust planning, scenario modelling and post‑event analysis.
- Work closely with Buying, Merchandising, Marketing and Operations to align stock, messaging and execution.
Onsite Experience, UX & CX
- Ensure the customer journey, UX and onsite merchandising are optimised to deliver commercial objectives without compromising brand integrity.
- Own the onsite trading and content calendar, balancing newness, storytelling and performance.
- Lead ongoing optimisation activity, including site walks, testing and performance‑led UX improvements.
- Ensure our online presence accurately reflects business priorities across all brands and customer touchpoints.
Performance Reporting & Insight
- Own and develop onsite trading and performance reporting across all web channels.
- Use existing web tools and data to illustrate performance, actions taken and outcomes.
- Translate insight into clear trading actions and feed back learnings to wider business and brand partners.
- Maintain high standards of accuracy, consistency and commercial rigour in all reporting.
People Leadership & Team Development
- Lead and manage a team of direct reports, setting clear expectations and accountability.
- Develop capability within the team, encouraging ownership, structured thinking and continuous improvement.
- Ensure the trading strategy is clearly broken down by channel and site to enable effective execution.
- Foster a culture of contribution, resilience and shared accountability.
What we are looking for
- Minimum 5 years’ experience in online trading within a fast‑paced digital retail or ecommerce environment, with a proven track record of managing onsite performance across multiple web channels.
- Demonstrated people‑management experience, including developing teams, setting clear expectations and taking ownership of performance outcomes.
- Strong commercial and numerical capability, confident in managing complex forecasts and using data to drive trading decisions.
- Experience in fashion retail, with a strong eye for detail and visual merchandising, and the ability to balance brand storytelling with commercial performance.
- Clear understanding of how UX and CX optimisation directly impact conversion, revenue and overall trading results.
- Advanced Excel skills, strong capability in Word and PowerPoint, and confidence using onsite analytics and web tools including a strong working knowledge of Google Analytics.
- Experience with VM tools and basic HTML, alongside excellent organisation, communication and time‑management skills.
Desirable Skills
- Experience with Fredhopper / Attraqt or similar tools, ContentSquare, SAP Hybris and/or Shopify, and a working knowledge of product lifecycle and supply chain processes.
Personal Attributes
- Takes ownership and responsibility for results, especially under challenging trading conditions.
- Comfortable working through complexity, pressure and routine, including peak periods.
- Thinks long‑term and understands that sustainable performance is built over time.
- Communicates clearly, factually and constructively with stakeholders.
- Motivated by building something meaningful rather than chasing short‑term wins.
Company: Office Shoes
Location: London
Job Description:
Senior Ecommerce Trading Manager
We are looking for a senior leadership professional to take end‑to‑end ownership of onsite trading performance across all digital touchpoints, accountable for driving profitable growth for a leading UK footwear retailer. The role offers commercial influence, leading a high‑performing team, and making decisions that impact revenue, customer experience and brand performance.
What we are offering you
Online Trading, Sales & Forecasting
- Own and deliver online sales targets across all digital channels, re‑forecasting where required and clearly communicating risks and opportunities.
- Manage forecasting across web channels and develop actionable trading plans.
- Lead all online trading activity, ensuring promotional events, trade terms and business messaging are executed accurately.
- Support peak trading periods and major commercial events with robust planning, scenario modelling and post‑event analysis.
- Work closely with Buying, Merchandising, Marketing and Operations to align stock, messaging and execution.
Onsite Experience, UX & CX
- Ensure the customer journey, UX and onsite merchandising are optimised to deliver commercial objectives without compromising brand integrity.
- Own the onsite trading and content calendar, balancing newness, storytelling and performance.
- Lead ongoing optimisation activity, including site walks, testing and performance‑led UX improvements.
- Ensure our online presence accurately reflects business priorities across all brands and customer touchpoints.
Performance Reporting & Insight
- Own and develop onsite trading and performance reporting across all web channels.
- Use existing web tools and data to illustrate performance, actions taken and outcomes.
- Translate insight into clear trading actions and feed back learnings to wider business and brand partners.
- Maintain high standards of accuracy, consistency and commercial rigour in all reporting.
People Leadership & Team Development
- Lead and manage a team of direct reports, setting clear expectations and accountability.
- Develop capability within the team, encouraging ownership, structured thinking and continuous improvement.
- Ensure the trading strategy is clearly broken down by channel and site to enable effective execution.
- Foster a culture of contribution, resilience and shared accountability.
What we are looking for
- Minimum 5 years’ experience in online trading within a fast‑paced digital retail or ecommerce environment, with a proven track record of managing onsite performance across multiple web channels.
- Demonstrated people‑management experience, including developing teams, setting clear expectations and taking ownership of performance outcomes.
- Strong commercial and numerical capability, confident in managing complex forecasts and using data to drive trading decisions.
- Experience in fashion retail, with a strong eye for detail and visual merchandising, and the ability to balance brand storytelling with commercial performance.
- Clear understanding of how UX and CX optimisation directly impact conversion, revenue and overall trading results.
- Advanced Excel skills, strong capability in Word and PowerPoint, and confidence using onsite analytics and web tools including a strong working knowledge of Google Analytics.
- Experience with VM tools and basic HTML, alongside excellent organisation, communication and time‑management skills.
Desirable Skills
- Experience with Fredhopper / Attraqt or similar tools, ContentSquare, SAP Hybris and/or Shopify, and a working knowledge of product lifecycle and supply chain processes.
Personal Attributes
- Takes ownership and responsibility for results, especially under challenging trading conditions.
- Comfortable working through complexity, pressure and routine, including peak periods.
- Thinks long‑term and understands that sustainable performance is built over time.
- Communicates clearly, factually and constructively with stakeholders.
- Motivated by building something meaningful rather than chasing short‑term wins.
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Posted: May 19th, 2026