Customer Insights Lead for Complaints & Strategy

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Company: Capital One (Europe) plc
Apply for the Customer Insights Lead for Complaints & Strategy
Location: Nottingham
Job Description:

Capital One (Europe) plc is seeking a Complaints Insight Specialist in Nottingham. The role focuses on delivering actionable insights from customer complaints, collaborating across teams, and enhancing the complaints strategy. Candidates should have experience in data analysis, storytelling, and a regulated complaints environment. The position offers a hybrid working model, extensive benefits, and opportunities for professional development.#J-18808-Ljbffr…

Posted: May 19th, 2026