Operations Executive

Operations Executive – Consumer Competitions

Job title: Operations Executive – Consumer Competitions

Your new role

We’re looking for someone organised, process-driven and comfortable with data to help run and set up Premium Rate competitions, working in a fast-paced dynamic environment.

Key Responsibilities

• Setting up SMS marketing campaigns in our platform.
• Feeding into the SMS marketing strategy.
• Checking incoming data to make sure it’s correct.
• Organising and structuring data so the team can make good decisions.
• Writing simple, clear copy for SMS messages and other campaign content.
• Spotting issues early and fixing things before they become a problem.
• Being across the detail for all things related to compliance and Premium Rate regulation.

What You’ll Love About This Role

Think Big: You’ll see the impact of your work through tangible results.

Own It: Sit right at the heart of how our competitions run, taking responsibility for the detail and keeping everything run smoothly.

Keep it Simple: You’ll always be on the lookout for ways to streamline processes and work smarter.

Better Together: You’ll work in a great team who you can learn from.

What Success Looks Like

In your first few months, you’ll have:

• Developed a solid understanding of the Premium Rate industry and regulations.
• Built an understanding of our different audiences and how to communicate with them.
• Become comfortable with the platforms we use and begun to feed into their improvement.
• Taken ownership of the role and identified ways to drive efficiency and results.

What You’ll Need

• The ability to stay highly organised and comfortably manage multiple tasks at once.
• Strong attention to detail, with confidence using spreadsheets and spotting patterns or trends in data.
• A proactive mindset and the habit of thinking ahead.
• Clear communication skills and the ability to write neat, straightforward copy.
• Determination and perseverance to ensure work is completed accurately and to a high standard.
• Confidence working with digital systems and tools.

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