{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Care Operative – New Homes”, “description”: “
Customer Care Operative – West Sussex – Temporary – £40,000 + Car allowance
Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Operative into the team for a 3 month temporary role, potential of extension.
Responsibilities
- Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
- Liaise with the Customer Care Team based in Head Office.
- Ensure all required materials and resources are available prior to attending customers' appointments.
- Always maintain a high standard of professionalism and ensure excellent Customer Service is delivered.
- Ensure the customers' home is prepared prior to works and that upmost cleanliness is achieved upon finishing of projects.
- Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted.
- Ensure the highest level of Health and Safety is adhered to at all times.
- Work with the Customer Care team to identify any particular build or remedial patterns arising in customers' homes.
Skills Required
- You must have experience working for a House Builder / Housing Association within a similar role such as Multi Trade Technician / Operative or have experience as a Multi Trader in occupied homes.
- Excellent Customer Service skills.
- Multi Trade works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floor boards etc.
- Flexible to travel across West Sussex.
- Own Van.
- Own Tools.
- Full Driving License.
For more information please apply above or contact Chris Ellis at Wheatstone Solutions.
#J-18808-Ljbffr”, “datePosted”: “2026-05-19”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Wheatstone Solutions”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435988228__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=301” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Ashington” } } }Company: Wheatstone Solutions
Location: Ashington
Job Description:
Customer Care Operative – West Sussex – Temporary – £40,000 + Car allowance
Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Operative into the team for a 3 month temporary role, potential of extension.
Responsibilities
- Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
- Liaise with the Customer Care Team based in Head Office.
- Ensure all required materials and resources are available prior to attending customers’ appointments.
- Always maintain a high standard of professionalism and ensure excellent Customer Service is delivered.
- Ensure the customers’ home is prepared prior to works and that upmost cleanliness is achieved upon finishing of projects.
- Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted.
- Ensure the highest level of Health and Safety is adhered to at all times.
- Work with the Customer Care team to identify any particular build or remedial patterns arising in customers’ homes.
Skills Required
- You must have experience working for a House Builder / Housing Association within a similar role such as Multi Trade Technician / Operative or have experience as a Multi Trader in occupied homes.
- Excellent Customer Service skills.
- Multi Trade works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floor boards etc.
- Flexible to travel across West Sussex.
- Own Van.
- Own Tools.
- Full Driving License.
For more information please apply above or contact Chris Ellis at Wheatstone Solutions.
#J-18808-Ljbffr…
Posted: May 19th, 2026