Senior Executive, Client Services

You thrive on building strong client relationships and translating business goals into impactful social media strategies. You’re equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data.

Responsibilities

• Own client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting.
• Translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one.
• Develop and present pitches for new projects and upsell opportunities, positioning the agency’s capabilities with confidence and commercial instinct.
• Oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track.
• Analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for clients.

Qualifications

• 2-5 years of experience in client services or account management at a social media, influencer marketing, or digital agency.
• Obsessed with social media trends, big brand activity, and current hot creators.
• Strong written and verbal communication skills, able to manage multiple client demands without losing composure.
• Commercially minded, able to identify and develop opportunities within existing accounts.
• Solution-oriented, structured, and a reliable partner for both clients and colleagues.
• Open to feedback, collaborative, motivated by delivering measurable impact.

As an employer, we stand for equal opportunities and are committed to diversity in our teams regardless of age, disability, race, religion, nationality, sexual orientation, ethnic origin or gender.

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