About the Team
The Mobile for Development (M4D) team drives innovation in digital technology to reduce inequalities in the world. M4D operates at the intersection of the mobile ecosystem and the development sector, delivering sustainable business and large‑scale socio‑economic impact for the underserved.
The GSMA Mobile for Humanitarian Innovation (M4H) programme accelerates digital humanitarian assistance by building a learning and research agenda, catalysing partnerships and innovation, advocating enabling policy environments, and monitoring and evaluating performance.
The GSMA ClimateTech/Digital Utilities programme develops innovative financing structures that combine commercial and impact‑oriented capital to scale climate technologies and support urban resilience by enabling access to essential utility services in low‑ and middle‑income countries.
All programmes are supported by FCDO and the Swedish International Development Cooperation Agency (Sida).
About the Role
The Assistant Operations Manager will work across the M4H and ClimateTech/Digital Utilities programmes as part of the Operations team. The role supports effective planning, coordination and delivery of programme activities and reports to the Senior Operations Manager (M4H). Collaboration with programme teams and cross‑functional colleagues will be essential.
Responsibilities
- Assist the Senior Operations Manager to track and report on deliverables and KPIs.
- Support preparation of monthly programme internal reports, and quarterly and annual programme donor reporting.
- Maintain programme risk, issue and lessons‑learned logs, ensuring timely escalation where required.
- Assist with programme activity planning and maintain programme workplans.
- Support end‑to‑end procurement processes, including supplier onboarding, contracting, purchase orders and invoice management, in collaboration with Finance.
- Coordinate event planning and logistics, including sourcing and booking venues and liaising with programme teams and marketing.
- Manage travel tracking and maintain organised shared filing systems such as SharePoint.
- Other duties commensurate with level as requested by the Senior Operations Manager.
About You
- Demonstrable operations and project management experience, ideally with donor‑funded projects.
- Strong organisational and planning skills, with ability to manage multiple priorities across different programmes.
- Experience supporting budgeting, forecasting and financial processes.
- Proven track record in tracking and reporting on project activities.
- Strong stakeholder management skills, including ability to work effectively across teams and manage upwards.
- Flexibility and ability to adapt to changing requirements and priorities.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team, supporting other team members in a busy global environment across several geographical locations.
- Excellent attention to detail.
- Proficiency with MS Office (Word, Excel, PowerPoint, Teams) and experience with project or grant management systems.
- Interest in international development and/or social enterprises in emerging markets.
About Our Skills
Five key capabilities required for this role are Project Management, Communication, Agility, Teamwork and Stakeholder Management.
Accessibility Information
If you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact talent@gsma.com.
#J-18808-Ljbffr”, “datePosted”: “2026-05-19”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Flourish Ventures”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435990022__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }About the Team
The Mobile for Development (M4D) team drives innovation in digital technology to reduce inequalities in the world. M4D operates at the intersection of the mobile ecosystem and the development sector, delivering sustainable business and large‑scale socio‑economic impact for the underserved.
The GSMA Mobile for Humanitarian Innovation (M4H) programme accelerates digital humanitarian assistance by building a learning and research agenda, catalysing partnerships and innovation, advocating enabling policy environments, and monitoring and evaluating performance.
The GSMA ClimateTech/Digital Utilities programme develops innovative financing structures that combine commercial and impact‑oriented capital to scale climate technologies and support urban resilience by enabling access to essential utility services in low‑ and middle‑income countries.
All programmes are supported by FCDO and the Swedish International Development Cooperation Agency (Sida).
About the Role
The Assistant Operations Manager will work across the M4H and ClimateTech/Digital Utilities programmes as part of the Operations team. The role supports effective planning, coordination and delivery of programme activities and reports to the Senior Operations Manager (M4H). Collaboration with programme teams and cross‑functional colleagues will be essential.
Responsibilities
- Assist the Senior Operations Manager to track and report on deliverables and KPIs.
- Support preparation of monthly programme internal reports, and quarterly and annual programme donor reporting.
- Maintain programme risk, issue and lessons‑learned logs, ensuring timely escalation where required.
- Assist with programme activity planning and maintain programme workplans.
- Support end‑to‑end procurement processes, including supplier onboarding, contracting, purchase orders and invoice management, in collaboration with Finance.
- Coordinate event planning and logistics, including sourcing and booking venues and liaising with programme teams and marketing.
- Manage travel tracking and maintain organised shared filing systems such as SharePoint.
- Other duties commensurate with level as requested by the Senior Operations Manager.
About You
- Demonstrable operations and project management experience, ideally with donor‑funded projects.
- Strong organisational and planning skills, with ability to manage multiple priorities across different programmes.
- Experience supporting budgeting, forecasting and financial processes.
- Proven track record in tracking and reporting on project activities.
- Strong stakeholder management skills, including ability to work effectively across teams and manage upwards.
- Flexibility and ability to adapt to changing requirements and priorities.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team, supporting other team members in a busy global environment across several geographical locations.
- Excellent attention to detail.
- Proficiency with MS Office (Word, Excel, PowerPoint, Teams) and experience with project or grant management systems.
- Interest in international development and/or social enterprises in emerging markets.
About Our Skills
Five key capabilities required for this role are Project Management, Communication, Agility, Teamwork and Stakeholder Management.
Accessibility Information
If you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact talent@gsma.com.
#J-18808-Ljbffr…