Operations Manager – Bristol/Cardiff
Job Location: Bristol/Cardiff
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Operations Managers in our Home Adjusting Team.
We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Adjusting team. The team are based in the Midlands and you'll balance office and remote work to optimise your team's efficiency.
Our dedicated domestic adjusting team generally handle claims up to £100k in value. Each domestic adjuster works alongside a designated adjusting executive and works as part of the larger regional team. Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.
Your role demands excellent claims experience, strong leadership, a keen eye for detail, and a passion for delivering exceptional customer service. You'll ensure your team is equipped to handle the most challenging claims, while fostering a supportive and collaborative environment. This role offers the perfect opportunity to make a significant impact.
The skills you will have when you apply:
- Experience handling complex property insurance claims
- Proven management skills: and the confidence to lead a high performing team
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- Company Car Scheme or cash allowance
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
Other benefits
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Sedgwick is an Equal Opportunity Employer.
#J-18808-Ljbffr”, “datePosted”: “2026-05-19”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Sedgwick”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435991002__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=22” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Bristol” } } }Operations Manager – Bristol/Cardiff
Job Location: Bristol/Cardiff
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We have a fantastic opportunity for Operations Managers in our Home Adjusting Team.
We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Adjusting team. The team are based in the Midlands and you’ll balance office and remote work to optimise your team’s efficiency.
Our dedicated domestic adjusting team generally handle claims up to £100k in value. Each domestic adjuster works alongside a designated adjusting executive and works as part of the larger regional team. Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.
Your role demands excellent claims experience, strong leadership, a keen eye for detail, and a passion for delivering exceptional customer service. You’ll ensure your team is equipped to handle the most challenging claims, while fostering a supportive and collaborative environment. This role offers the perfect opportunity to make a significant impact.
The skills you will have when you apply:
- Experience handling complex property insurance claims
- Proven management skills: and the confidence to lead a high performing team
- Excellent communication skills: You’ll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
The skills that will be developed once working:
- We will provide all the Sedgwick specific training you need to thrive in this role
What we’ll give you for this role:
Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- Company Car Scheme or cash allowance
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Group Income Protection
Other benefits
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
This isn’t just a position, it’s a pivotal role in shaping our industry
At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Sedgwick is an Equal Opportunity Employer.
#J-18808-Ljbffr…