Deputy Manager - Savill Garden

Company Description The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. Find out more about us at Job Description We are looking for an Deputy Manager  to join the team at our operation located within  Savill Garden, Great Windsor Park . Situated within The Savill Garden Visitor Centre,  Savill Kitchen includes a large and energetic restaurant and 3 cafes. We serve a seasonal menu with British classics from locally sourced ingredients in the restaurant, as well as a range of freshly made sandwiches, cakes and carbon neutral coffee in the cafes. The venue is open 7 days per week, mostly daytime. Therefore, availability to work weekends is necessary. The successful candidate will have high volume restaurant or cafe experience Salary: £37,000 to £42,000 per annum Shifts: 5 days out of 7/ Weekends Contract: Full Time, Permanent About the role: To ensure the customers experience is always maintained to the highest standard from front and back of house. To continuously work towards improving sales and customer service. To deal effectively with customer complaints and to refer them to the general manager when required. To liaise with key people (kitchen, bar and floor) to ensure food and service is in line with the expected standards. To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring. To deputise for the GM and AGM in their absence or when required. To ensure high levels of Food and Health & Safety are maintained at all times​​​​​​ Savill Garden Visitor Centre The award-winning Savill Building serves as a visitor centre for The Savill Garden, Adventure Play and the wider Great Park. It was opened in 2006 by the Duke of Edinburgh. The building measures an impressive 90 metres long and has won a number of architectural awards. The wooden grid shell architecture, was constructed from sustainable timber sources from within the Great Park. Other than Savill Kitchen, visitors will find a shop selling gifts supporting British manufacturers and a range of plants and garden accessories from the Royal Gardens. Qualifications The ideal candidate will possess:  Experience at managing as a GM or AGM in a busy full table service restaurant or high volume cafe Excellent communicator with the ability to motivate and inspire Have astute financial and commercial awareness to ensure the continued success of the site A passion for food is a plus! Additional Information Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including: Free lunch on shift  Free tea and coffee at any Benugo location A monthly allowance to use at any Benugo location Competitive rate Life Assurance Enhanced maternity and paternity leave pay for when your family is growing Company sick leave Company annual leave Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients Employee discounts at several retailers (via Hapi app) & fitness providers Access to our Employee Assistance Programme & our trained Mental Health First Aiders