Office Manager

Job DescriptionCreating order, consistency and confidence behind the scenesWe’re looking for an Office Manager who takes a pride in running things well.This role suits someone who is naturally thoughtful, detail‑focused and dependable – someone who finds satisfaction in bringing structure, improving systems and making sure nothing important is missed. You won’t be firefighting or chasing noise. Instead, you’ll be trusted to calibrate how the office operates, ensuring the basics are right and the business is well supported to do its best work.The purpose of the roleOur Office Manager is the steady point of balance in the organisation. You make sure processes are right, information is clear, and people can rely on the systems around them. Your work allows others to move faster and more confidently, knowing the foundations are solid.What you’ll be responsible forKeeping the office running smoothly through clear processes and consistent routinesManaging key administrative systems so information is accurate, up to date and well organisedSupporting finance, HR and compliance processes with care and attention to detailMaintaining records, documents and data to a high standardSpotting where processes can be refined and making sensible, well‑thought‑through improvementsActing as a calm, reliable point of contact for the wider teamThis role will suit you if you:Like to do things properlyTake satisfaction in precision, order and follow‑throughAre trusted by others because you are measured, discreet and dependableAre comfortable working independently and being relied upon for important decisionsEnjoy improving systems so they work better for everyoneWhat we valueIntegrity, accuracy and consistencyThoughtful problem‑solving rather than reactive fixesProfessional pride in high standardsQuiet confidence and reliabilityWhat you can expect from usA role with clear scope, purpose and responsibilityTime and space to do the job properlyRespect for thoughtful decision‑making and considered inputA supportive leadership team that values quality over noiseStability, trust and long‑term opportunityLocation & hoursOffice‑based role in NorwichFull‑timeQualificationsAt least 3 years’ experience in business administration, office management or a related field in an SMEExcellent verbal and written communication skillsNumerate with analytical and report writing skillsStrong working knowledge of office systems, software and productivity toolsKnowledge of GDPR, HR and Health & Safety legislationA full UK driving licence and access to your own car, as the role involves occasional travel between locations during working hours.Beneficial ExperienceExperience in a health or social care settingExperience of Xero accounting softwareAdditional Information£30,000 - £32,500 per annum