Capacity Analyst – Reading, Berkshire, RG2 6AD
Contract: PermanentSalary: Competitive salary from 45,940 up to 48,000 per annum depending on skills and experienceAs a Capacity Analyst at Thames Water, youll play an important role in helping our operational teams deliver excellent service to millions of customers every day. This is a great opportunity for someone who enjoys working with data, spotting trends, solving problems and turning insight into meaningful action. Youll be part of a supportive team where your analysis will help shape planning, improve efficiency and support frontline operations across the business.What youll be doing as a Capacity Analyst
- Building and maintaining forecasting and capacity planning models to support operational demand
- Analysing work volumes and resourcing trends to help teams plan effectively
- Creating and improving Power BI reports and dashboards for stakeholders across the business
- Working with large data sets from different internal and external systems
- Providing insight and recommendations based on data analysis and operational performance
- Collaborating closely with field teams, analysts and internal stakeholders to explain reports and support decision making
- Supporting ad hoc analysis requests and helping identify opportunities for continuous improvement
Working hours: 36 hours per week, Monday to Friday, flexible between 8 am and 5 pm
What you should bring to the role
- Experience creating data visualisations to support data-led decision making
- Experience using Power BI to design and build reports
- Good Excel skills and confidence working with Microsoft Office tools
- Confidence engaging with stakeholders and communicating insights clearly
- Ability to analyse trends, identify irregularities and work with large data sets
- Knowledge of SQL, Python, SAP BO/ECC or previous utilities/capacity planning experience would be beneficial but is not essential
- Competitive salary from 45,940 up to 48,000 per annum depending on skills and experience
- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of yourself and your familys health and wellbeing, and your finances from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Who are we?
Were the UKs largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. Its a big job and weve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, youll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If youre looking for a sustainable and successful career where you can make a daily difference to millions of peoples lives while helping to protect the world of water for future generations, well be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Were committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether thats extra time, accessible formats, or anything else just let us know, were here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, youll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. Its also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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Capacity Analyst – Reading, Berkshire, RG2 6AD
Contract: PermanentSalary: Competitive salary from 45,940 up to 48,000 per annum depending on skills and experienceAs a Capacity Analyst at Thames Water, youll play an important role in helping our operational teams deliver excellent service to millions of customers every day. This is a great opportunity for someone who enjoys working with data, spotting trends, solving problems and turning insight into meaningful action. Youll be part of a supportive team where your analysis will help shape planning, improve efficiency and support frontline operations across the business.
What youll be doing as a Capacity Analyst
- Building and maintaining forecasting and capacity planning models to support operational demand
- Analysing work volumes and resourcing trends to help teams plan effectively
- Creating and improving Power BI reports and dashboards for stakeholders across the business
- Working with large data sets from different internal and external systems
- Providing insight and recommendations based on data analysis and operational performance
- Collaborating closely with field teams, analysts and internal stakeholders to explain reports and support decision making
- Supporting ad hoc analysis requests and helping identify opportunities for continuous improvement
Base location: Hybrid Kemble Court, Reading, with a minimum of one day a week in the office (each Tuesday)
Working hours: 36 hours per week, Monday to Friday, flexible between 8 am and 5 pm
What you should bring to the role
- Experience creating data visualisations to support data-led decision making
- Experience using Power BI to design and build reports
- Good Excel skills and confidence working with Microsoft Office tools
- Confidence engaging with stakeholders and communicating insights clearly
- Ability to analyse trends, identify irregularities and work with large data sets
- Knowledge of SQL, Python, SAP BO/ECC or previous utilities/capacity planning experience would be beneficial but is not essential
Whats in it for you?
- Competitive salary from 45,940 up to 48,000 per annum depending on skills and experience
- 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Generous Pension Scheme through AON.
- Access to lots of benefits to help you take care of yourself and your familys health and wellbeing, and your finances from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)
Who are we?
Were the UKs largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. Its a big job and weve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, youll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If youre looking for a sustainable and successful career where you can make a daily difference to millions of peoples lives while helping to protect the world of water for future generations, well be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Were committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether thats extra time, accessible formats, or anything else just let us know, were here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, youll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. Its also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.…