Case Manager Supported Housing

Our client Somerset council is looking for a Case Manager Supported Housing to join their team.

Role purpose

• Working within communities ensuring tenants receive a high quality and responsive housing and support service in a safe and secure environment, including providing tenancy management support and encouraging independence and choice.
• To oversee the administration and management of social housing properties. With an overall responsibility for approx.140 - 160 tenancies.
• Ensure housing landlord duties are discharged in accordance with Somerset Council's policies and procedures.
• To ensure that housing regulations, policies and procedures are adhered to.
• To oversee the housing administration and management of social housing tenants and their homes across several sheltered housing schemes.

Accountabilities

Pre-Tenancy and Onboarding Support Provide comprehensive pre-tenancy support to prospective tenants, including offering information and advice during property viewings, carry out the sign-up process, and ensuring new tenants are fully introduced to their home and tenancy. This includes supporting tenants through an initial six-week period and ensuring they are aware of all available services.

Sustaining Tenancies and Ongoing Support Conduct regular home visits and maintain ongoing contact with tenants to encourage self-help with managing their tenancy. Address all housing-related enquiries, from basic tenancy advice to managing complex cases, and accurately record all interactions on the Open Housing System.

Multi-Agency Collaboration and Decision-Making Attend and contribute to multi-agency panels and forums, making informed decisions on the suitability of applicants and participating in problem-solving initiatives. Collaborate with internal teams, council services, and external stakeholders to sustain tenancies.

Benefits of working with Remedy

• A personal one-one service from your highly experienced dedicated consultant.
• Top tier supplier across London giving us first access to jobs
• Referral bonus - up to £250 per person placed.
• Double payrolls each week.

Terms & Conditions apply

You will be required to fully register with Remedy for all locum positions.

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.