Role Overview:
We are seeking an experienced and passionate Head of Housekeeping to lead and manage our housekeeping team within a high-quality care home environment. This is a key leadership role responsible for maintaining exceptional cleanliness, infection prevention standards, and creating a warm, welcoming environment for our residents, families, and visitors.
You will play a vital part in ensuring the home is always inspection-ready, supporting resident wellbeing, and maintaining compliance with CQC and infection control standards.
Key Responsibilities:
- Lead, manage and support the housekeeping team, including training, supervisions, appraisals and rota management.
- Oversee daily housekeeping and laundry operations to ensure consistently high cleanliness and presentation standards.
- Maintain a safe, homely, and inspection-ready environment for residents, visitors and staff.
- Ensure full compliance with infection prevention & control, COSHH, health & safety, and CQC standards.
- Carry out environmental audits, risk assessments, and drive quality improvement actions.
- Work collaboratively with the Home Manager, clinical and maintenance teams.
- Manage housekeeping stock, equipment and departmental budget.
- Promote dignity, person-centered care and a positive experience for residents and families.
We are looking for:
- A confident Head of Department experience in housekeeping within healthcare, hospitality or care settings with minimum of 2 years' experience of managing a housekeeping team.
- Passionate about delivering high standards and excellent customer service.
- Knowledgeable in cleaning, infection control, safeguarding and health & safety.
- Reliable, professional and compassionate.
- Proficient in Microsoft Office Suite
Please Note:
- This job description is not an exhaustive statement of the job. Other duties may need to be undertaken commensurate with this position.