Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes.
- Housing Solutions Officer
- Public Sector - Local Authority
- Temporary Role - 3 months with possible extension
- Full Time - Monday to Friday, 35 hours per week
- £245 per day Umbrella inside IR35
- IT Equipment Provided
- ASAP Start
- Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home
About You
You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment.
Essential skills & experience:
- Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law
- Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment
- Confident conducting interviews, assessments, and drafting detailed decision letters
- Excellent communication skills, with the ability to explain complex legal matters clearly to customers
- Strong negotiation and problem-solving skills, particularly with landlords and support services
- Customer-focused approach with empathy for vulnerable individuals
- Organised, resilient, and able to work to strict statutory deadlines
Key Responsibilities
- Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017
- Make robust, legally sound decisions on eligibility, priority need, and intentionality
- Take proactive steps to prevent and relieve homelessness through early intervention and casework
- Interview and support customers at risk, providing clear advice on housing options and alternatives
- Negotiate with landlords and partners to secure sustainable accommodation solutions
- Liaise with internal departments, legal services, and external agencies to deliver positive outcomes
- Maintain accurate case records and ensure compliance with statutory duties
- Identify safeguarding concerns and support vulnerable households appropriately
- Contribute to reducing reliance on temporary accommodation and improving service outcomes
Why Apply?
- Competitive daily rate
- Flexible hybrid working arrangement
- Opportunity to contribute directly to reducing homelessness and improving residents' lives
- Work within a collaborative, high-performing local authority team
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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