Job Description
Submit your CV and any additional required information after you have read this description by clicking on the application button.
Key Responsibilities
- IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead.
- Technical Support - Provide hands-on support across hardware, software, networks, and user issues.
- Cloud Administration - Manage and maintain environments in AWS and Azure, including monitoring, access, and configuration.
- User Lifecycle Management - Handle new user setup, onboarding, permissions, and system access.
- Vendor & Contract Oversight - Manage remaining third-party providers and ensure smooth transition from outsourced services.
- Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential.
- Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows.
- Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful but not required).
Essential Skills & Experience
- Strong all-round IT capability across support, infrastructure, cloud, and service delivery.
- Experience with AWS and Azure environments.
- Ability to work independently and build structure in a transitioning IT landscape.
- Confident troubleshooting across Windows, networking, hardware, and business applications.
- Excellent communication and stakeholder management skills.
Desirable Skills
- Understanding of compliance or similar regulated environments.
- Exposure to SolidWorks, CAD, or engineering-focused IT environments. xwzovoh
- Experience bringing outsourced IT functions in-house.