Academic Quality Officer

Department: Academic Standards and Quality Office

Location: East London or Manchester (On-Site)

Type of Contract: Permanent

Our Vision: Changing lives through education.

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.

About the Role: Your work in the Academic Quality department plays a vital part in maintaining and enhancing the quality of the academic experience across GBS. Your work will support high standards, continuous improvement, and positive outcomes for students at every stage of their studies.

As an Academic Quality Officer, you will support the Academic Standards and Quality Office in ensuring that GBS, and its awarding partners uphold the highest standards of academic integrity, compliance, and quality assurance.

You’ll help implement and monitor quality systems and policies across our programmes, produce high-quality reports, and contribute to continuous improvement initiatives that enhance the student experience.

This role offers the opportunity to make a tangible difference in shaping the academic journey of thousands of students across the UK and beyond.

Join GBS (Global Banking School) and help shape academic excellence across our campuses. We’re looking for a detail-driven Academic Quality Officer to support quality assurance, policy implementation, and continuous improvement in partnership with our awarding bodies.

Please note, we are unable to offer sponsorship for this position.

Key Responsibilities

• Ensure consistent application of partner and GBS quality policies.
• Produce high-quality reports for internal and external audiences.
• Support audits, assessment processes and student casework procedures.
• Drive enhancements through data analysis and continuous improvement initiatives.
• Act as secretary to GBS boards and committees, preparing agendas, minutes, and reports.
• Deliver data-driven reports, analysing both qualitative and quantitative insights to inform strategic decision-making.

What We’re Looking For

• Excellent written communication skills and experience in professional report writing.
• Strong analytical ability to interpret data and present findings clearly and effectively.
• Exceptional organisational skills with attention to detail and accuracy.
• Ability to manage multiple priorities and meet tight deadlines.
• Collaborative mindset with strong interpersonal skills.
• Willingness to travel between GBS campuses when required.

Why Join GBS?

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Discretionary annual performance bonus
• £500 award employee referral scheme
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme

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