Garden Centre Manager

Responsibilities

• Achieving operational excellence and managing the financial performance of your centre.
• Ensuring the highest standards of display, compliance and inventory control are maintained.
• Reporting to Regional Manager. Learning all aspects of being a manager in the Garden Centre.
• Managing duties from watering plants, serving customers on tills to posting on Instagram.
• Managing cash handling and weekly banking.
• Booking in stock, talking to customers and looking after plants.
• Maintaining and monitoring Health & Safety in accordance with statutory, legal and company policies.
• Positivity management change, leading the team through each season with care and motivation to deliver the best.
• Identifying training needs and effectively coaching and training at all levels.

As a Garden Centre Manager, you will manage, lead, inspire and develop an amazing team and ensure all customers have a great in‑store experience.

If you would like to join our family run business and bring your ideas and talents to our fast‑growing company and forward‑thinking team, we want to hear from you.

At British Garden Centres, we aim to deliver a great experience in our Centres and go above and beyond in creating an exceptional customer service experience. The Garden Centre is a high‑volume environment with a fast turnaround; the successful candidate should have proven managerial experience, be physically fit for a very hands‑on role with occasional heavy lifting, and have a passion for exceptional retail standards, driving sales and great customer service.

Requirements: Previous Garden Centre Management experience (centre manager or deputy manager level) and ability to motivate a team of managers and supervisors to work efficiently and effectively to meet deadlines. Plant knowledge, excellent customer service skills, communication and team‑management abilities, experience working in a similar role, experience managing a team, and horticulture experience are desirable.

What We Offer

Benefits include staff car parking and staff discounts at our Garden Centres, Restaurants and Leisure Park. Rate of pay negotiable depending on experience.

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