Company: Merlin Entertainments
Location: London
Posted: May 20th, 2026
Join the team behind the world’s favourite places to play.
At Merlin, we create experiences that stay with people for a lifetime. Behind every moment of joy is a business built on strong foundations — thoughtful decisions, smart risk management, and people who know how to protect what matters most.
We’re looking for an Insurance Director to shape and lead our global insurance strategy — ensuring we’re ready for whatever comes next, while supporting the growth of our world‑class attractions.
This is a newly created, high‑impact role sitting at the centre of our global risk strategy.
You’ll lead how we design, manage and evolve Merlin’s insurance programme across multiple markets — partnering with senior leaders, brokers and global teams to protect our people, our guests and our business.
You’ll also act as a trusted advisor to the Corporate Governance & Secretariat Director and Chief Legal Officer, bringing clarity, insight and confidence to complex decisions.
Define and deliver a forward‑thinking insurance programme aligned to our business goals and evolving risk landscape. You’ll anticipate what’s next and make sure we’re ready.
Partner with senior leadership to provide expert guidance on insurance, risk transfer and emerging exposures — turning complexity into clear, actionable insight.
Own the annual renewal process end‑to‑end, working closely with brokers and internal stakeholders to secure the right cover at the right value.
Oversee major claims and protect Merlin’s reputation through balanced, commercially sound decision‑making. You’ll ensure the right approach, at the right time, with the right people involved.
Lead relationships with brokers, insurers and third‑party administrators — driving performance, value and accountability across all partners.
Create robust processes, improve data quality, and use insights to continuously strengthen our insurance approach across the business.
Collaborate with Legal, Property, Finance and Operations to advise on contracts, developments and day‑to‑day insurance queries — making sure we’re covered, every step of the way.
Deliver clear, compelling recommendations to senior stakeholders and the Board. You’ll make insurance accessible, relevant and understood across a global audience.
You’ll bring clarity to complexity, confidence to decision‑making, and structure to a fast‑moving global environment — helping Merlin stay resilient, protected and ready to grow.