Insurance Client Director - Corporate Risk, Birmingham

Posting Description

Client Director, Corporate Risk Team (Birmingham)

Do you have the expertise to lead complex corporate client portfolios and deliver tailored risk and insurance solutions?

Are you ready to take on a senior client-facing role at one of the world’s leading risk advisors and insurance brokers?

Aon is looking for a Client Director to join our Corporate team in Birmingham. This hybrid opportunity offers flexibility, combining time in our Birmingham office with remote working.

As a Client Director, you’ll be responsible for overseeing a portfolio of corporate clients, ensuring exceptional service delivery and strategic alignment across risk and insurance programmes. You’ll collaborate with internal teams and external stakeholders to meet client needs and drive long-term value.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The primary responsibility of the role of a Client Director is to handle a portfolio of corporate clients, identifying and understanding client’s strategic direction, and identifying and addressing client’s risk requirements to utilise the best of Aon’s wider offering to design and deliver a profitable Scope of Service Agreement

Day to Day Duties

• Identify each client’s service requirements and lead the client service team to ensure service meets agree standards.
• Handle client expectations: keeping them informed of progress and communicating with them as appropriate, and taking appropriate and timely action to identify and correct problems.
• Ensure delivery to highest standard using best practice processes and conducting regular reviews with clients, issuing meeting minutes promptly after meetings.
• Act as senior relationship manager for designated clients, co-ordinating client relationship management across the whole of Aon. Build senior level relationships within their clients to enable strategic engagement.
• Look for new sales opportunities which may include selling additional Aon services and work with the New Business Developers in supporting future client visits.
• Develop and support less experienced team members in the achievement of their objectives through coaching and mentoring.
• Contribute to the development of strategy through the regional leadership team.
• Liaise with other team managers and line management to ensure effective working relationships between the Client Management, Broking and Client Service teams, so that together they drive revenue and profit growth.

What makes this opportunity different

At Aon, we’re investing significantly in technology and innovation to enhance how we serve clients and support colleagues. From advanced analytics to integrated digital platforms, our tools empower you to deliver smarter, faster, and more impactful solutions.

We also take career development seriously. Whether you're looking to deepen your expertise or explore new areas, Aon offers a wide range of growth opportunities—from digital learning resources and mentoring programmes to internal mobility and structured development plans. You’ll be supported to shape your career in a way that works for you.

Skills and experience that will lead to success

• Consistent record in developing relationships and working with senior individuals within large, corporate organisations
• Global Insurance knowledge
• Solid understanding of Risk Management Concepts
• Understanding the insurance market dynamics
• Strong technical knowledge in all major and pecuniary classes

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