LOCATION: London, Hammersmith
WORKING PATTERN: Mon - Fri (37.5 hours), 10.30am - 7pm GMT (role requires consistent overlap with US Pacific Time Mon – Thurs until 11am PT), and eligible for virtual working
Reports to: Sr. Manager, Digital Product
Role Purpose
As a Technical Product Manager, Global, you will serve as a key partner to our EMEA Digital Commerce (DTC) teams, ensuring regional needs are effectively prioritized, delivered, and aligned with global product strategy. You will manage incoming feature requests, coordinate releases across time zones, and drive execution to support EMEA and Global initiatives across eCommerce platforms. This role requires strong cross-functional collaboration, clear communication, and the ability to operate effectively in a global environment. You will play a critical role in enabling EMEA and Global stakeholders through efficient delivery, structured processes, and high‑quality execution, while continuously identifying opportunities to improve how we work.
What You’ll Do
- Align EMEA DTC (eCommerce) roadmap with US/Global initiatives under the direction of the Sr. Manager, Digital Product
- Act as a primary point of contact for EMEA and Global stakeholders, ensuring regional requirements are clearly defined and delivered
- Coordinate cross‑timezone collaboration between EMEA and US teams to ensure alignment and execution velocity
- Manage intake of feature requests, prioritize work, and coordinate releases into development sprints
- Lead UAT efforts with EMEA and Global stakeholders and ensure successful sign‑off for production releases
- Drive release readiness, including stakeholder communication, timelines, and production validation
- Assist in defining project scope, objectives, and technical feasibility with cross‑functional teams
- Establish and maintain effective project plans and communication frameworks
- Prepare and communicate status updates, risks, and dependencies to stakeholders
- Coordinate internal resources and third‑party vendors for successful delivery
- Support triage and resolution of urgent production issues, including troubleshooting ecommerce order flows
- Manage change documentation, training, and communication across teams
- Own backlog management, sprint planning, and user story development
- Partner with UX and engineering teams on design feasibility, reviews, and approvals
- Leverage AI tools (e.g., ChatGPT, Claude, or similar) to streamline workflows, improve documentation, and enhance backlog refinement
- Identify opportunities to incorporate AI‑driven solutions into product processes to increase team productivity and operational efficiency
What You’ll Bring
- Bachelor’s degree in a relevant field or equivalent experience
- 3+ years of experience as a Technical Product Manager or similar role in a digital or technical environment
- Strong understanding of Agile methodologies and tools (JIRA, Confluence)
- Experience working within Scrum teams and managing product backlogs
- Hands‑on experience managing multiple stages of the product lifecycle
- Experience with eCommerce platforms such as Salesforce Commerce Cloud and OMS
- Familiarity with ERP and WMS systems
- Technical background with knowledge of software development and web/mobile technologies
- Strong organizational, time‑management, and prioritization skills
- Excellent communication and stakeholder management skillsSelf‑starter comfortable operating in a fast‑paced, evolving environment
- Highly collaborative with a team‑first mindset
- Demonstrated ability to apply AI tools to real‑world product workflows (e.g., requirements generation, sprint planning, stakeholder communication, or data analysis)
Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin or disability status.
The above statements are intended to describe the general nature and level of work being performed by this role holder. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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