Deputy General Manager – No 32 The Old Town
Location: 32 The Pavement, Clapham, London, SW4 0JE
Role: Deputy General Manager (Full-Time)
About Us
Nestled in the heart of Clapham Old Town and overlooking the leafy Clapham Common, No 32 The Old Town is a stylish, contemporary neighbourhood bar and restaurant. From our famous bottomless weekend brunches and exceptional Sunday roasts to late-night craft cocktails and DJ sets, we are a true community hub.
With award-winning chic interiors, a stunning first-floor roof terrace, and an all-day menu built on scratch-cooked, sustainably sourced ingredients, we pride ourselves on offering a welcoming space that feels like a home away from home. Be ready, be you, and be a part of our amazing team.
The Role
As our Deputy General Manager, you will be the General Manager's right hand. You will play a crucial role in driving the business forward, maintaining our high standards, and fostering a vibrant, positive team culture.
Your key responsibilities will include:
- Leading from the Front: Running shifts with energy and flair, ensuring every guest receives an exceptional, memorable experience from their morning coffee to their midnight nightcap.
- Team Development: Training, mentoring, and inspiring our front-of-house team to deliver knowledgeable and passionate service.
- Operational Excellence: Assisting the GM with the day-to-day running of the venue, including rotas, stock control, health & safety compliance, and cellar management.
- Commercial Acumen: Understanding the P&L, driving sales, and effectively managing wage targets and cost of goods.
- Atmosphere Management: Curating the perfect vibe as the venue transitions seamlessly from a relaxed daytime brunch spot to a bustling, late-night cocktail bar.
The Ideal Candidate
- Experienced: You have a proven track record as a Deputy General Manager or are a highly experienced Assistant General Manager ready for the next step, ideally within a high-volume, premium bar or gastropub environment.
- Passionate: You have a genuine love for great food, craft drinks, and the hospitality industry.
- A Natural Leader: You know how to motivate a diverse team, lead by example, and keep morale high—even during a fully booked Saturday bottomless brunch.
- Business Savvy: You are comfortable with the back-office duties and understand the financial metrics that make a venue successful.
- Adaptable: You thrive in a fast-paced environment and can effortlessly shift gears depending on the service style required.
What’s In It For You?
- A competitive base salary plus a generous share of the tronc/service charge.
- Comprehensive training and a clear pathway for career progression to General Manager.
- Generous staff discount on food and drinks across our family of venues.
- A supportive, inclusive, and fun working environment.
- The chance to help lead one of Clapham’s best-loved neighbourhood spots.
Ready to join the tribe?
If you are an enthusiastic and driven hospitality professional looking for your next challenge, we want to hear from you. Please send your CV and a brief cover letter outlining why you are the perfect fit for No 32 The Old Town
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