IT Business Partner

Shape the future: join us as an IT Business Partner at NFER

Are you passionate about helping businesses identify opportunities where technology can address organisational problems? We're seeking an enthusiastic IT Business Partner to join IT team and drive impactful digital strategies. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting difference.

Pension Contributions:

10% employer contributions

Family Support:

Enhanced maternity/parental leave and paid compassionate leave

Flexible Working:

Hybrid setup with a minimum of 1 day a week in Slough office, full-time (35 hours).

JOB DESCIPTION

As an IT Business Partner, you’ll play a pivotal role in partnering with stakeholders across the Foundation to gain a deep understanding of business processes, and to identify, align, and deliver appropriate technology solutions. You’ll focus on ensuring live systems remain secure, performant, and resilient, providing practical support for both internal and external stakeholders. You’ll also be responsible for developing and maintaining delivery plans and roadmaps, securing buy-in and investment through clear business cases.

Key responsibilities:

• Engage Technology and Operations colleagues to shape and advise on appropriate technical and digital solutions.
• Support the Chief Digital Officer with digital strategy development and portfolio / investment planning.
• Coordinate cross-functional delivery to ensure solutions meet requirements, are on time and on budget.
• Plan and drive adoption activity (communications, training, change readiness) to realise targeted benefits.
• Monitor service risks and issues, escalating and resolving them to protect user experience and ensure business continuity.
• Track and report progress, benefits and lessons learned to stakeholders.

PERSON SPECIFICATION

Essential skills and experience:

• Experience with Microsoft 365 suite (including the Power Platform and Business Central), Umbraco CMS, Project Management software, Master Data Management and Artificial Intelligence.
• Proven track record in programme and project delivery – using waterfall and agile methodologies.
• Demonstrated experience of working in an IT / Technology role which required business partnering.
• Strong analytical problem-solving with the ability to translate business needs into practical options.
• Relationship-building, communication and stakeholder management, including facilitation and influencing.

If you meet only 70% of our essential skills still apply as you may have skills we didn’t know we needed.

Other roles you may have experience of include: Configuration Manager, IT and Business Systems Manager or Senior Digital Services Manager.

WHY NFER?

At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.

What we offer:

• A supportive and inclusive workplace culture.
• Opportunities to develop your skills and advance your career.
• Flexible working arrangements to support work-life balance from day 1.
• The chance to make a real difference in the education sector.

APPLICATION PROCESS

We are reviewing applications on a rolling basis and encourage you to apply early.

We are an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, and are committed to providing an inclusive recruitment process. If you require any adjustments, alternative document formats or accommodations at any stage, please do not hesitate to contact us at HR@nfer.ac.uk. Further details can also be found in the Job Information Pack.

If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.

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