Head of Customer Experience & Support Transformation

Microlise is seeking a Head of Support Services in Nottingham to lead and define their customer service strategy. This high-impact role requires transforming the service model to a proactive approach, enhancing customer experience through data-driven insights. You will oversee service continuity, implement operational frameworks, and champion a customer-first culture. The position offers extensive benefits including private medical insurance, generous holiday allowance, and personal development opportunities, contributing to a recognized great workplace culture. #J-18808-Ljbffr