About the Role
The Solutions Architect (B2C Domain) will design and implement scalable, secure, and user friendly systems for our B2C service lines. This includes integrating customer data, analytics, and AI-driven tools to improve user experience, streamline client and property workflows, and ensure compliance with data privacy regulations (e.g. GDPR).
You’ll work closely with Product Owners, Business Analysts, and Engineering teams to ensure that our solutions are scalable, resilient, and aligned with both business and technical objectives.
The Solutions Architect (B2C Domain) will be responsible for designing and implementing scalable, high-performance systems across various projects.
Key Responsibilities
- B2C System design: Lead the architecture for B2C systems, including property listing systems, portals, and analytics dashboards.
- Data integration: Design data pipelines to aggregate customer behaviour, property performance, and third-party data (e.g., market trends) for actionable insights.
- API & Event driven architecture: Design and help build and maintain APIs for seamless integration with external & internal platforms, ensuring real-time updates and scalability.
- Cloud native solutions: Architect cloud-based systems using platforms like Azure, leveraging services, containers, and serverless computing as needed for high availability and performance.
- Security & compliance: Ensure data privacy, compliance with regulations, and robust security measures for customer data and transactions.
- Customer centric innovation: Propose solutions to enhance user experience, such as AI driven recommendations, personalised dashboards or chatbots for customer support.
- Architectural design: Lead the architecture and design of platforms capable of handling large datasets, including geospatial and other metadata.
- Data storage: Design and implement data storage strategies using specialised databases for efficient storage, retrieval, and querying of data.
- Security: Ensure the security, privacy, and integrity of all data across the system.
- Enterprise Architecture: Maintain the requisite Enterprise Architecture for the B2C domain. Create comprehensive technical documentation to support the system's design, implementation, and integration processes (e.g. C4 modelling, document as code with Mermaid/PlantUML).
Required Skills & Qualifications
- Proven experience: Minimum 5+ years of experience as a Solutions Architect, preferably in B2C property tech, real estate, and SaaS environments.
- API and Event driven architecture: Expertise in integrating REST APIs, event grids, and messaging systems for data ingestion and processing.
- Cloud platforms: Experience with cloud infrastructure and platforms (e.g. Azure) with a focus on cloud native design patterns.
- Data integration: Strong understanding of integrating SaaS products and custom-built solutions, as well as working with third-party partners.
- Analytical mindset: Ability to design systems for real time intelligence linking various data sources to provide actionable insights.
- Communication skills: Strong ability to collaborate with cross functional teams and communicate complex technical details to both technical and non-technical stakeholders.
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