ATEN is a global leader in KVM, AV over IP, and professional connectivity solutions serving enterprise, broadcast, control room, and education sectors worldwide.
Role Overview
ATEN UK seeks an experienced Product Technology Manager to lead technical strategy and customer product engagement across the UK & Ireland. This senior role combines hands‑on solution design, technical leadership, and strategic coordination with ATEN UK and headquarters to drive product success and market growth.
Key Responsibilities
- Customer Solution Design: Collaborate with the sales team in customer meetings to design and present technical solutions, including system drawings and architecture diagrams (AV over IP, KVM, and control systems).
- Technical Leadership: Serve as the UK’s technical authority—supporting sales, partners, and customers with advanced AV/IT integration expertise.
- HQ Coordination: Act as the technical bridge between ATEN UK and headquarters. Report on market trends, share product feedback, and communicate new product information and competitive insights.
- Product Strategy: Analyse market demands and competitor offerings to help shape regional product strategies and positioning.
- Training & Enablement: Deliver technical training, demos, and workshops to partners, distributors, and internal teams.
Requirements
- 6+ years of experience in the AV/IT industry in a technical, pre‑sales, or engineering leadership capacity.
- CTS certification preferred; HDBaseT or network certifications (e.g., CCNA) preferred.
- Proven expertise in AV over IP, KVM, and control systems.
- Strong knowledge of IP networking, video standards, and system integration.
- Proficient in creating technical drawings and solution designs (Visio or equivalent).
- Excellent communication and presentation skills with the ability to explain complex solutions clearly.
- Experience engaging with headquarters or global engineering teams for product feedback and alignment.
- Self‑motivated, customer‑focused, and comfortable working independently or collaboratively.
What We Offer
- Flexible remote/hybrid working environment.
- Opportunities for professional growth and certification support.
- Access to global engineering resources and product teams.
- Competitive compensation (details to be discussed during interview).
- Direct impact on ATEN’s regional strategy and customer success.
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