Posting Start Date: 11/05/2026
Job Description
Function and Department
CEO Office, Human Resources
Location
Anywhere, EMEA preferred
Role Summary
The Head of Global HR Operations is accountable for the end-to-end delivery of efficient, compliant, and high-quality HR services across the twelve countries where Infineum employs people. The role leads country HR Operations teams to ensure consistent execution of core HR processes, a strong employee experience, and alignment with business priorities.
A critical dimension of success is partnership with HR’s Global Centres of Excellence (focused on People Strategy & Design, Business Partnering & HR Technology) in order to translate HR strategies into consistent operational delivery. The role also supports growth and change, including mergers and acquisitions (M&A), while maintaining strong governance, risk management, and compliance across all jurisdictions.
Key Accountabilities
Leadership of HR Operations
- Lead, develop, and inspire HR Operations teams across multiple geographies, ensuring consistent, high-quality service delivery for both union and non-union employees.
- Build operational capability, discipline, and a strong service mindset within country HR teams across the standard suite of HR services (talent, rewards, benefits, employee relations and HRIS). Foster a high-performance culture focused on accountability, continuous improvement, and employee experience.
- Provide advice and approvals for matters escalated by HR Managers or line leaders.
- Drive standardization of core HR processes when it makes sense across geographies, sharing best practices between teams, balancing global consistency with local practices and regulatory requirements and associated change management.
- Own the HR operational risk framework, ensuring proactive identification, mitigation, and monitoring of risks including stewarding the Reporting Hotline and Code of Conduct investigation process, including direct involvement when required.
- Ensure payroll procedures are documented and controls consistently applied.
- Lead audit readiness and responses (internal, external, and regulatory).
- Promote a culture of integrity, accountability, and ethical HR practice.
HR Interface with the Centers of Excellence
- Drive operational readiness and adoption of HR People Strategy & Design Team’s initiatives, including policies, platforms, and process changes.
- Ensure local HR teams understand global initiatives so that they are delivered meaningfully at each of our sites and that these initiatives continue to be embedded after the effective date.
- Act as a core operational partner to Strategic HR Business Partners, turning workforce plans into executable operational solutions (e.g. hiring, mobility, restructuring, exits).
- Support organizational change activity through operational planning and execution.
- Partner with HR Technology to optimize HR systems for both HR and the broader organization.
- Ensure strong HR data accuracy, governance, and ownership across HR systems and processes.
- Support deployment and adoption of new HR technologies and digital tools.
Stakeholder Management & Business Partnership
- Act as a trusted partner to HR Centers of Excellence.
- Build strong cross-functional relationships with senior leaders.
- Ensure HR Operations is embedded in strategic and operational business discussions.
Experience
- Proven HR leadership experience with multinational companies.
- Experience working with unions or works councils a plus.
- Track record of leading teams in particular setting stretching targets, embedding a continuous improvement mindset, leading the delivery of consistent results and driving high performance
- Experience in partnering with HR Centres of Excellence in matrix organizations to deliver successful business outcomes
- Well-rounded background in core HR functions (talent, rewards, benefits, employee relations and HRIS), as well as audit, compliance, and operational risk management.
- Demonstrated experience in M&A, including due diligence and integration delivery.
- Experience working in chemical, energy or complex manufacturing environments is strongly preferred.
Qualifications
- Degree in Human Resources, Business Administration, or a related discipline preferred
- Proven expertise in HR operations and leadership, with hands‑on experience managing multi‑country teams at scale.
- Demonstrated ability to build, lead, and develop high performing teams.
- Strong experience of delivering measurable HR outcomes in complex, dynamic environments.
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