Head of Customer Success & Growth
Company: Xero
Location: London
Posted: May 20th, 2026
A leading software firm is seeking a Customer Success Leader to guide a committed team in ensuring customers gain comprehensive value from their platform. This position involves strategic customer ownership, nurturing partnerships, and driving product adoption for enhanced retention. Ideal candidates will have over 5 years in customer success roles, leadership experience, and knowledge of the SaaS customer lifecycle. A collaborative mindset and commercial awareness are essential. Join to help reshape how shift work is experienced globally.
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