Direct message the job poster from Metzger Search & Selection
Role Title: IT & Business Solutions Director
Salary: Excellent salary plus bonus and benefits
Location: Midlands with flexibility to travel nationally
Our client is seeking an experienced IT & Business Solutions Director who will play a pivotal role in enabling their growth ambitions. Working in close partnership with the executive team, you will act as a strategic bridge between business needs and technical capability.
You will identify, shape and deliver solutions that improve productivity, reduce cost-to-serve, enhance customer experience and support sustainable, profitable growth.
Key Responsibilities
- Develop and own a Business Solutions and Technology Enablement strategy aligned to our client’s growth, EBITDA, and productivity ambitions
- Translate commercial and operational challenges into practical, technology-enabled solutions that deliver measurable financial and operational benefit.
- Act as a trusted advisor to functional leaders (Operations, Supply Chain, Quality, HR, Finance, Commercial) on how technology and data can improve performance.
- Serve as the primary liaison between the business and the outsourced IT provider, ensuring alignment to business priorities, service quality, and value for money.
- Ensure technology initiatives are business‑led, user‑centered, and outcomes‑focused rather than solution‑driven.
- Lead the development of a strong data and analytics capability, enabling timely, accurate, and actionable insights.
- Establish clear data governance, ownership, and accountability across the organisation.
- Oversee the identification and implementation of automation opportunities across core processes (e.g. warehousing, transport, finance, HR, quality, compliance).
- Apply continuous improvement methodologies to reduce waste, manual effort, and operational friction.
- Maintain sufficient technical awareness to provide effective oversight and challenge, without acting as a hands‑on IT delivery role.
- Ensure outsourced IT services are robust, secure, compliant, and aligned with regulatory and customer requirements.
- Ensure systems and integrations support future growth, acquisitions, and increasing operational complexity.
- Build, lead, and develop a high-performing Business Solutions team with a strong commercial and continuous improvement mindset.
- Ensure the team works effectively across functions, acting as internal consultants who partner with Operations, Commercial, Finance, HR, Quality, and IT.
Skills and Experience
- Senior leadership experience in a commercially focused, transformation‑led role (e.g. Business Solutions, Digital Transformation, Operational Excellence, or similar).
- Proven track record of using technology, data, and automation to drive efficiency, productivity, and EBITDA improvement in a complex, operational business.
- Strong business acumen with the ability to link operational improvement to financial outcomes.
- Demonstrated success influencing senior stakeholders and delivering cross‑functional change.
- Experience within logistics, supply chain and other regulated environments.
- Experience implementing automation tools (e.g. RPA, workflow automation, system integrations).
- Degree or equivalent experience in Business, Technology, Engineering, or a related discipline.
If this sounds of interest, please send your CV in Word format, quoting reference 33631/LT/ED detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch.
We regret that due to the high volume of responses, only those candidates who are progressing to the next stage will be contacted.
Seniority level
Employment type
Job function
Industries
- Transportation, Logistics, Supply Chain and Storage
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