Job Description
About Us
Refined Networks offers the technology, logistics and ecommerce expertise to enable brands to launch and scale on the world's biggest online marketplaces.
Since 2021, we've partnered with 100+ brands to launch on leading platforms like Nordstrom, Macy's, John Lewis, Next and Zalando. Our global 3PLs provide direct-to-consumer and wholesale fulfilment capabilities, offering a holistic cross-border solution for improved customer experiences and reduced operational costs. Headquartered in London with a global team, we've grown rapidly in the past 12 months.
The Role
We're looking for a Technical PM to take full ownership of our operations and fulfilment product domain. This covers order management, inventory, replenishment and stock transfers: the ERP-adjacent layer that keeps brands running on our platform day to day.
You'll own this domain end-to-end: shaping the roadmap, defining features, working with engineering through delivery, and being the person brands and internal ops come to when something needs a decision.
Domain
- Order management: order flow, status, exceptions and fulfilment handoffs to marketplace partners
- Inventory: stock visibility, availability logic and feed accuracy across channels
- Replenishment & transfers: stock movement between locations, replen triggers and warehouse/DC coordination
- ERP & integrations: stock feeds, sales exports, order data exchange and onboarding new integration patterns
What we’re looking for
- 3+ years in a product or technical PM role, ideally in retail tech, OMS, WMS or ERP-adjacent software
- Solid understanding of how inventory, orders and fulfilment data actually flows, not just conceptually
- Comfortable in technical detail: API docs, data mappings, integration specs. You follow the conversation and ask the right questions
- Strong written communication. Your specs should be the kind people actually read and build from
- Good instincts on scope: knows what's in, what's out, and why it matters
- Bonus: experience with marketplace dropship or wholesale workflows (EDI, SFTP, feed-based integrations)
Why join
- Solve complex, real problems in a space that's core to our business
- Small team where your decisions have immediate impact
- We use AI tooling heavily across product and engineering. If you're already building AI into how you work, you'll fit right in
- Hybrid working, Central London-based team
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